Kristen Lamb

Author, Blogger, Social Media Jedi

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Daily Archives: September 13, 2011

Dr. Twuth–Because social media shouldn’t make you want to drink heavily.

Today we are going to switch the format just a little. Tuesdays are now simply, Dr. Twuth Tuesday. Why? Well, I am sure you guys have all kinds of social media questions and conundrums beyond the world of just Twitter, so my alter ego, Dr. Twuth can be counted on to give you the best information on social media. And, since a spoon full of sugar humor, makes the I’d rather be punched in the face than read about social media marketing medicine go down, fun is always a guarantee here with me, Dr. Twuth, Text Therapist. The tips offered here are all based off my #1 best-selling books We Are Not Alone–The Writer’s Guide to Social Media  and Are You There, Blog? It’s Me, Writer.

If our goal is to build an author platform in the thousands to tens of thousands, then we will have to approach ALL social media differently than a faceless corporation or even the regular person who does not possess a goal of becoming a brand. This blog will help you rule social media–regardless of platform–without devolving into a spam bot. If social media makes you want to slam your head in a door, then you are in the right place. Just call on Dr. Twuth, because the Twuth will set you free.

On to our peeps in need….

Dear. Dr. Twuth,

Ok, so I have a Twitter question that’s been bugging me for several days now.  I’ve read WANA and I’m sure I’ve seen it in a post before that it’s polite to follow people back when they follow you.  But what if you’re being followed by people just hoping to spam you with their business?  It seems pretty easy to tell when you look at their tweets that all they do is spam.  I’ve even come across some Twitter names and profiles that look like real people, only to find they’re masking their company so they can spam unsuspecting me after I follow them back.

I don’t want to be rude, but is it polite to follow back these people, or just torture for myself?  If we’re supposed to take care with who we follow by looking to see if they’re people interested in conversation, shouldn’t we also take that care in following back?

Thanks a bunch.

Bonkers with Bots

Dear Bonkers,

Part of creating any social platform is, of course, being social. The answer to this question seems cut and dry, but it isn’t. Some people might be saying, Well, of course you wouldn’t follow back a bot! Yet, this can get tricky, especially when we have a lot of fellow writers acting like bots. This is one of the reasons we really should avoid automation as much as humanly possible.

I have attended conferences where social media experts spent an hour presenting ten different gizmos to make social media so easy the writer didn’t have to even participate. Just go to Hoot Suite and program in tweets and go back to writing. You never have to do anything! Your social platform will grow itself like a genetically enhanced Chia Pet!!!

Caveat emptor.

The danger in these approaches is that we are basically bots, so when others click on our profiles we can end up with a case of mistaken identity. Looks like a bot, acts like a bot, posts like a bot…probably a bot.

Due to Lady Gaga’s poor wardrobe choice, she was not allowed to go deer hunting ever again for safety considerations.

Thus, my first bit of advice is to make sure we are not behaving like bots because my advice is…IGNORE ALL BOTS, including Author Bots. This approach is lazy and selfish and there is no need to repay that approach or encourage it. Plenty of authors find time to be authentic. If James Rollins, Bob Mayer, and Jane Friedman can do their own tweeting, so can we. People may not hear from us 53 times a day, but do they really need to? Or even want to? Just tweeting or posting a status update 1-3 times a day is more than sufficient to remain top of mind.

I will go so far as to even recommend that, when a bot follows you, report them as spam and block them. Spammers should be discouraged as often as possible. Nobody gets a free ride in life, and, if we have to work hard for what we want, then the spammers should too.

As a caveat, though. I use a zero tolerance approach with obvious bots. @FreePorn is now following you. If a fellow writer acts like a bot, it is up to us to watch out for our creative brethren who’ve been led astray by misguided gurus. I would recommend following back just long enough to send a polite “Um, you have your digital skirt tucked in your digital pantyhose” message. Feel free to send them links to my blogs. Dr. Twuth is skilled at deprogramming bad social media cult influences.

Some writers are working hard to be “responsible little marketers,” and they really don’t know any better. We all make mistakes and we would all want to be treated with love and grace. Give it a day or two, and, if the offending behavior doesn’t stop, then feel free to wish them well and DM that you are unfollowing to “make room for real people.”

All the best,

Dr. Twuth

See how easy this is? Do you have a social media dilemma? Is someone making you crazy? Do you feel alone, afraid or unsexy? Leave your question in the comments or if you would like to maintain anonymity, e-mail Dr. Twuth at kristen at kristen lamb dot org. Just put GIVE ME THE TWUTH in the subject line.

I am about love and offering a human touch to this digital world. My Dr. Twuth identity is #MyWANA certified, or certifiable, I can’t recall which. But, hey, it’s free so if you don’t like my advice, I promise to give you 100% refund (There will be a $15.99 processing fee for said refund).

Let me, Dr. Twuth, help you out. Remember, the Twuth will set you free.

Tweet ya later!