Sales can be one of the most terrifying words in the English language. If one happens to be a creative professional, let’s just multiply that fear level by ten…or a thousand.

In fact, many writers spent decades longing to sign with legacy publishers for the sole reason that they believed a major publisher would tend to all that vulgar sales business for them so they could simply write and create!

*clutches sides laughing*

It’s cool. I once thought the same. We’re all friends and philistines here .

The first hard truth is that, even if we are fortunate enough to score a contract with a major publisher (scant few that remain), if our book doesn’t sell, the publisher will eventually have to cut their losses (‘losses’ being code for ‘writers who fail to sell enough books’).

Second hard truth? In the modern publishing era, Big Six Publishing has been replaced with self-publishing, indie publishing and smaller, more efficient boutique publishers. Again, building a brand and book sales will largely be on the author.

Regardless of size, publishers are businesses not charities, and throwing good money after bad is better left to Hollywood. This said, the idea of having to ‘do sales’ is still enough to make many creatives break out in hives.

Which is why I am here to help.

Deep Breaths

We writers have a nasty habit of black-and-white thinking in regards to sales. In our minds, there are only TWO approaches to selling.

One approach is to be on every single social site running marketing blitzes, promotional campaigns, holding contests, and blasting people with emails/newsletters until they buy a book…or file for a restraining order.

The other option is we never tell anyone we’re an author or—GASP—that we have a book(s) for sale. Short of applying for WITSEC, we do everything and anything to hide that we’re a writer, including our NAME (refer to The Problem with Pen Names).

In an effort to avoid ‘sales’ we pretty much guarantee we’ll never sell any books…thus fulfilling the societal assumption that writers are all broke losers.

***We’ll tackle that bugaboo later.

I believe most writers are afraid of sales because they don’t understand what sales actually IS. Remember, we writers are in the entertainment business. Notice half that word is business and I dare you to name any business that will last very long without any sales.

And before y’all have a panic attack, what’s the title we authors covet most? New York Times Best Selling Author. Notice the title isn’t New York Times Best Writing Author. 

Even though it should be *grumbles*.

Cuz, Baby Things Change…

Before we tackle misconceptions about sales, I want to point out that we’re no longer in the 20th century. I know, time flies, right? The audience (customer base) of 2021 has evolved and what worked in the 90s no longer works today. Doing MORE of what doesn’t work is…well, stupid.

Alas, I cannot count how many sales books, training programs, etc. still push tactics that are over twenty years out of date.

Our customers (code for ‘readers’) have evolved, which means sales, promotion, marketing, branding, etc. must evolve as well or it will be virtually impossible to create meaningful connections that yield results.

Think of the English language. Have you ever tried to read the original Beowulf in Old English? To spare your eyes and WordPress from a cascading font meltdown, just listen to this (below) for 15 seconds.

Or five.

YES, THIS IS ENGLISH! Brought to us courtesy of Realm of History who apparently got someone drunk enough to be able to pronounce the words properly (as if anyone other than the ridiculously brilliant Cait Reynolds would correct them *rolling eyes*)…

Can you imagine if we tried to hold a conversation speaking this way? Good luck getting a date, a job, or ordering a hamburger.

If the world has evolved, we’re wise to keep pace.

Sales Has NOT Evolved…Much

This profession is as old as time. In fact, sales has been around since Og first realized others wanted the pointy sticks he’d become rather adept at crafting. #TrueStoryIJustMadeUp

Once Og grasped that others were willing to give him berries, nuts, and shiny rocks in exchange for one of his pointy sticks, the concept of business/trade emerged and an entrepreneur was born!

Og, being the clever Homo ergaster he was, eventually realized a fellow tribe member might even offer a couple of hot daughters in exchange for a large order of extra-pointy sticks. So, he recruited his drinking buddies Ag and Ug to help.

In doing this, Og unwittingly discovered scalability.

Og understood that, the more pointy sticks he could fashion and the pointier the pointy stick, the better. This meant he also needed to find ways to let others know about his pointy sticks. Maybe even demonstrate some advantages of owning a pointy stick on say a fish, a squirrel, or an annoying member of the tribe.

Welcome to SALES!

Once we appreciate sales has been around since the dawn of time and is vital and necessary, we can relax a little…or a lot. While sales in and of itself is a permanent societal fixture, tactics have to evolve. Don’t believe me? Try stabbing an annoying neighbor to demonstrate that knife you’re trying to sell and…point made.

*Bada bump snare*

Now that we’ve settled that sales is a good thing that’s here to stay, let’s do some myth-busting. I feel once we separate facts from fiction, it will be far easier to face our fears.

***Bonus points there for alliteration .

Myth #1: The high-pressure, fast-talking, aggressive personality is necessary to be good at sales.

Wrong.

There seems to be this cultural idea of what ‘personality’ is required in order to be successful in sales. Usually this is the fast-talking, Type A ‘extrovert’ willing to pummel any prospect into a purchase.

This is total bull sprinkles.

Yes, this type of salesperson exists and, odds are, we’ve all run into one…then run away from one. Good news is we’re now in the digital age.

The high-pressure, fast-talking, aggressive salesperson is a relic best left in the 90s with shoulder pads, fanny packs, the McPizza…and these things.

In the old days, badgering had no consequences. Now? We now can unfriend, unfollow, block, and unsubscribe. Or, if nothing else works, we can post on social media that this business or product is to be avoided more than The Black Death pandering a litter of rabid kittens in need of a loving home.

Myth #2: Salespeople Sell Stuff & Good Salespeople Sell A LOT of Stuff

Yeah, no. Not exactly.

Salespeople solve problems. Good salespeople solve a lot of problems or solve bigger problems.

That’s it.

The better a person solves problems, the more money they make. Why? Because happy customers LOVE to share a win because it makes us feel super smart, and we like to brag. Also, humans dig being helpful.

This is called ‘word-of-mouth.’

Simple.

Why so many ‘sales tactics’ fail is the seller fixates on selling the product (their needs) instead of focusing on the best way to solve problems (the consumer’s needs).

I get that newsletters, automation, and email marketing are all the rage. Somewhere, somehow my business email was rufied and taken hostage. I’m relentlessly bombarded with emails from authors (or ‘PR firms’ representing authors) all wanting something FROM ME.

Read MY FREE book. Review MY FREE novel. Share MY FREE series with YOUR friends!

This is NOT SALES.

Sales is when someone solves my problems, not when some stranger ambushes me to solve a long@$$ list of their problems.

Some random writer’s lackluster sales are NOT my problem. When the author (or their ‘PR firm’) craps up my email with fresh lists of demands guised as doing me some kind of a favor (I.e. Offering ME a chance to interview THEM about THEIR BOOK…on MY BLOG?)…

*deep cleansing breaths* ….they’re not a solution to ANY of my problems.

They’re an additional problem.

Because when I get an average of twelve of these kinds of emails a day, it makes it a bugger to find messages salient to doing my job. This doesn’t make me want to buy their books.

It makes me want to save that money to fund anyone willing to develop technology that delivers a non-lethal but painful electrical shock to anyone who spams me.

Myth #3: More is MORE

I mentioned earlier that we were no longer in the 20th century, but many marketers and promoters simply don’t grasp this. Or they don’t care to because being lazy and uncreative is easier.

See, it wasn’t until the late 90s and early aughts that computers and laser printers lowered the barrier to entry for businesses who wanted to use printed material for advertising.

This might seem like no big deal, but Kinko’s (and their ilk) started a small trend that’s turned into an unrelenting MONSTER—direct marketing.

Y’all have to understand that, before roughly 1998, printing was ridiculously expensive. Only big companies with massive budgets could afford to print anything on a large scale.

***This is why business cards used to actually impress people. Also, if you lost your cat, you only put up fliers if you liked (or feared) that cat…a lot.

Anyway, cheap printing breathed life into the golem we know as direct marketing (a.k.a. junk mail). Then, once more people owned computers and used email, direct marketing simply migrated to another place to bug the $#@! out of us.

Now? Social media is experiencing this same devolution. Too many authors (mistakenly) believe they need to be on all sites all the time to sell, sell, sell which is why there’s so much automation.

But riddle me this.

If we didn’t want the spam served as paper in our mailbox, and we didn’t want it served virtually in our email, why would it magically become appealing when plastered on our Facebook wall?

Hint: It isn’t.

Capitalism 101

We live in an age with countless choices, unlimited options, lower and lower prices, and in every color we could want. Even with SPARKLES! Cheap and FREE are invasive species glomming up the business ecosystem and making us all sick.

To succeed in any business, the goal is not to replicate what’s already abundant, but rather to take time and zero in on what is scarce.

So what’s scarce? For the sake of brevity I’ll name a biggie.

Trust

All brands, businesses, services and products must earn the customer’s trust. The reason spamming ‘readers’ with free books is so ineffective is that FREE alone is insufficient to close the trust gap, especially in areas the customer stands to lose more than they gain.

There are many instances where FREE has zero impact and perhaps a negative impact on the purchase decision.

For example, would you hire a nanny to watch your children while you went to work because she offered her first week on the job FREE? A new skydiving business opens and first jump from 16,000 feet is FREE! New tattoo artist, and first tattoo is FREE!

Granted, my examples sound crazy but why is FREE not super valuable in these instances? Because whoever is offering the FREE product or service is a stranger we don’t know or trust. We (customers) also stand to lose more than we gain. This is the important difference when considering FREE as a sales strategy.

The COST of FREE

If I’m in the store and a smiling rep offers me FREE a sample of sparkling juice, cool! Costs me nothing and the worst case is I dislike the taste. But, when an author who’s never so much as said hello to me offers me a FREE book, this costs my most valuable resource and the one that’s nonrenewable.

TIME.

And, since the book is being handed out to total strangers FREE, this makes me question why. If the book was actually good, why are they giving it away for nothing? This is when I deduce that FREE will cost me and I decline.

My decision might have been different had the author done something ahead of time to close the trust gap between us. This is why the social media platform and brand is essential if we hope to sell books. It’s also why I recommend authors having a blog. People get to know us, our voice, and see for themselves how well we write at least in one medium.

If we can hold an audience’s attention and show we have at least a basic understanding of the mechanics of writing, we’re already in a stronger position. A blog is free. It’s a pizza sample. The consumer gains more than they stand to lose and we begin establishing trust.

My opinion differs from others, and that’s fine. Some folks are naturally very adept at the old-school marketing and hard core sales tactics. As a creative? It isn’t a good fit for my personality, and the approach is one that must be constantly monitored.

Blogs, for instance, are evergreen (meaning they have a SUPER long shelf-life, unlike ads, tweets or FB posts). I have blogs so old I forgot I wrote them that attract new fans daily. Even though many of my posts are YEARS old, they’re still out there working for me.

My post What Went wrong with The Star Wars Prequels STILL attracts commenters even though the post was written ALMOST TEN YEARS AGO. I doubt anyone would ever discover me with a ten-year-old ad, tweet, or FB post. This is why it’s also vital to write more than one book and have a backlist. Odds are, if a reader enjoys one book, they’ll eat through all we have to offer.

Suffice to say, social media isn’t a new and improved way to spam people and push ads. Used properly, social media is one of the most powerful ways to close the trust gap between unknown author and potential readers by establishing then growing relationships.

Sales & Brand

If we stop and think about sales as a profession before direct marketing, what did it entail? A lot of taking customers to lunch, golfing, dinner parties. Essentially? True sales is about (and has ALWAYS been about) creating relationships. Done properly, the people one mingles with like us first, but they ALSO associate us with OUR product to solve THEIR problem.

Thus, when they need a book to download at the last minute when stranded at the airport, they (ideally) think of us.

This is where sales and brand merge together. What do people FEEL when they see our name?

Does our name evoke pleasant feelings or indigestion?

Too many authors, in a mad rush to promote, haven’t yet created rapport with their potential audience, and thus remain an unknown. The harder they market and the more they promote, the more they widen the trust gap into a trust chasm.

I know of many authors who are incredible with spreadsheets and marketing campaigns, and ads, and all of that is a wonderful skill. My point here is that too many get the proverbial cart ahead of the horse (hard-charging marketing) before establishing a relationship, and that is a formula for major burnout (especially for those of us who don’t have Excel in our DNA).

What is Our BUSINESS?

We writers are in the business of storytelling. Great stories are our business, our product and our single greatest selling tool. Outstanding books solve a lot of life’s problems.

Just ask anyone stuck in a doctor’s office, airport, or hospital with no wifi.

Humans LOVE stories. We are a story people. I love mysteries because they keep my brain and attention to detail sharp. Some folks want to experience the thrill of new love (romance), the adrenalin rush of the chase (suspense/thriller), or maybe retreat to a world of magic or far off galaxies. Real life, especially with COVID, is heavy, and fiction offers an escape, a place for catharsis, and even just plain fun.

It’s easy to believe that people just don’t read books anymore, but that’s hogwash. In our digital culture, audiences are hungrier than ever for content. They love blogs, binge on podcasts, and inhale audiobooks or read on their phones during long commutes. Netflix, Amazon and others in the movie industry are constantly on the hunt for books that can be made into new movies.

The best ‘sales strategy’ for selling a lot of books is to take the time, effort and money one might be tempted to pour into a steady stream of ‘promotional campaigns’ and write excellent stories instead. The product is essential. Write books people enjoy so much they can’t wait to share their experiences.

In between ‘life’ and on writing breaks, hop on-line and relax, get to know people, connect. Reach out to others via common interests. Get to know THEM. The best salespeople are authentically interested in others.

Ultimately, delighted readers are the best salesforce of all…and they not for sale .

What Are Your Thoughts?

Does this post make you feel a little bit better about sales? Clearer about what to DO on social media? Yes, it is OKAY to have fun and YES, post the kitten videos. It is also perfectly okay to advertise, promote and market…eventually.

Just that whole horse ahead of the cart thing.

I appreciate all your thoughts and love hearing your experiences. For those authors out there who ROCK the spreadsheets? I’m super jealous.

But for those like me who are more ‘ADHD meets nutty professor’ with lists for your lists and stacks for your stacks, take heart. You, too, can be good at sales if you always remember your book is solving a problem for your audience. If they want/need/crave magic? Give them MAGIC. They want love? Make them see hearts and sparkles. Do they long for adventure? Take them for a journey they’ll never forget.

Once you keep this core concept as your primary focus, sales is a lot more fun…or at least doesn’t make you want to hide in a closet weeping into a bowl of brownie batter .

Any thoughts, questions, concerns? I am happy to answer and might even write a post to help you out!

The post Sales: How Can You Sell More Books When You’re Terrified of Selling? appeared first on Kristen Lamb.

Sales can be one of the most terrifying words in the English language. If one happens to be a creative professional, let’s just multiply that fear level by ten…or a thousand.

In fact, many writers long to sign with legacy publishers for the sole reason they believe a major publisher will tend to all that vulgar sales business for them so they can simply write and create!

*clutches sides laughing*

It’s cool. I once thought the same. We’re all friends and philistines here.

The hard truth is that, even if we are fortunate enough to score a contract with NYC, if our book doesn’t sell, the publisher will eventually have to cut their losses (‘losses’ being code for ‘writers who fail to sell enough books’).

Publishing houses are businesses not charities, and throwing good money after bad is better left to Hollywood. This said, the idea of having to ‘do sales’ is still enough to make many creatives break out in hives.

Deep Breaths

We writers have a nasty habit of black-and-white thinking in regards to sales. In our minds, there are only TWO approaches to selling.

One approach is to be on every single social site running marketing blitzes, promotional campaigns, holding contests, and blasting people with emails/newsletters until they buy a book…or file for a restraining order.

The other option is we never tell anyone we’re an author or—GASP—that we have a book(s) for sale. Short of applying for WITSEC, we do everything and anything to hide that we’re a writer, including our NAME (refer to The Problem with Pen Names).

In an effort to avoid ‘sales’ we pretty much guarantee we’ll never sell any books…thus fulfilling the societal assumption that writers are all broke losers.

***We’ll tackle that bugaboo later.

I believe most writers are afraid of sales because they don’t understand what sales actually IS. Remember, we writers are in the entertainment business. Notice half that word is business and I dare you to name any business that will last very long without any sales.

And before y’all have a panic attack, what’s the title we authors covet most? New York Times Best Selling Author. Notice the title isn’t New York Times Best Writing Author. 

Even though it should be *grumbles*.

Evolution is Real

Before we tackle misconceptions about sales, I want to point out that we’re no longer in the 20th century. I know, time flies, right? The audience (customer base) of 2018 has evolved and what worked in the 90s no longer works today. Doing MORE of what doesn’t work is…well, stupid.

Alas, I cannot count how many sales books, training programs, etc. still push tactics that are almost twenty years out of date.

Our customers have evolved, which means sales, promotion, marketing, branding, etc. must evolve as well or it will be virtually impossible to create meaningful connections that yield results.

Think of the English language. Have you ever tried to read the original Beowulf in Old English? To spare your eyes and WordPress from a cascading font meltdown, just listen to this for 15 seconds.

Or five.

YES, THIS IS ENGLISH! Brought to us courtesy of Realm of History who apparently got someone drunk enough to be able to pronounce the words properly (as if anyone other than Cait would correct them *rolling eyes*)…

Can you imagine if we tried to hold a conversation speaking this way? Good luck getting a date, a job, or ordering a hamburger.

If the world has evolved, we’re wise to keep pace.

Sales Has NOT Evolved…Much

This profession is as old as time. In fact, sales has been around since Og first realized others wanted the pointy sticks he’d become rather adept at crafting. #TrueStoryIJustMadeUp

Once Og grasped that others were willing to give him berries, nuts, and shiny rocks in exchange for one of his pointy sticks, the concept of business/trade emerged and an entrepreneur was born!

Og, being the clever Homo ergaster he was, eventually realized a fellow tribe member might even offer a couple of hot daughters in exchange for a large order of extra-pointy sticks. So, he recruited his drinking buddies Ag and Ug to help.

In doing this, Og unwittingly discovered scalability.

Og understood that, the more pointy sticks he could fashion and the pointier the pointy stick, the better. This meant he also needed to find ways to let others know about his pointy sticks. Maybe even demonstrate some advantages of owning a pointy stick on say a fish, a squirrel, or an annoying neighbor.

Welcome to SALES!

Once we appreciate sales has been around since the dawn of time and is vital and necessary, we can relax a little. While sales in and of itself is a permanent societal fixture, tactics have to evolve. Don’t believe me? Try stabbing an annoying neighbor to demonstrate that knife you’re trying to sell and…point made.

*Bada bump snare*

Now that we’ve settled that sales is a good thing that’s here to stay, let’s do some myth-busting. I feel once we separate facts from fiction, it will be far easier to face our fears.

***Bonus points there for alliteration .

Myth #1: The high-pressure, fast-talking, aggressive personality is necessary to be good at sales.

AHHHHHHH!

Wrong.

There seems to be this cultural idea of what ‘personality’ is required in order to be successful in sales. Usually this is the fast-talking, Type A ‘extrovert’ willing to pummel any prospect into a purchase.

This is total bull sprinkles.

Yes, this type of salesperson exists and, odds are, we’ve all run into one…then run away from one. Good news is we’re now in the digital age.

The high-pressure, fast-talking, aggressive salesperson is a relic best left in the 90s with shoulder pads, fanny packs, the McPizza…and these things.

In the old days, badgering had no consequences. Now? We now can unfriend, unfollow, block, and unsubscribe. Or, if nothing else works, we can post on social media that this business or product is to be avoided more than The Black Death pandering a litter of rabid kittens in need of a loving home.

Myth #2: Salespeople Sell Stuff & Good Salespeople Sell A LOT of Stuff

Yeah, no. Not exactly.

Salespeople solve problems. Good salespeople solve a lot of problems or solve bigger problems.

That’s it.

The better a person solves problems, the more money they make. Why? Because happy customers LOVE to share a win because it makes us feel super smart, and we like to brag. Also, humans dig being helpful.

This is called ‘word-of-mouth.’

Simple.

Why so many ‘sales tactics’ fail is the seller fixates on selling the product (their needs) instead of focusing on the best way to solve problems (the consumer’s needs).

I get that newsletters, automation, and email marketing are all the rage. Somewhere, somehow my business email was rufied and taken hostage. I’m relentlessly bombarded with emails from authors (or ‘PR firms’ representing authors) all wanting something FROM ME.

Read MY FREE book. Review MY FREE novel. Share MY FREE series with YOUR friends!

This is NOT SALES.

Sales is when someone solves my problems, not when some stranger ambushes me to solve a long@$$ list of their problems.

Some random writer’s lackluster sales are NOT my problem. When the author (or their ‘PR firm’) craps up my email with fresh lists of demands guised as doing me some kind of a favor (I.e. Offering ME a chance to interview THEM about THEIR BOOK…on MY BLOG?)…

*deep cleansing breaths* ….they’re not a solution to ANY of my problems.

They’re an additional problem.

Because when I get an average of twelve of these kinds of emails a day, it makes it a bugger to find messages salient to doing my job. This doesn’t make me want to buy their books.

It makes me want to save that money to fund anyone willing to develop technology that delivers a non-lethal but painful electrical shock to anyone who spams me.

Myth #3: More is MORE

I mentioned earlier that we were no longer in the 20th century, but many marketers and promoters simply don’t grasp this. Or they don’t care to because being lazy and uncreative is easier.

See, it wasn’t until the late 90s and early aughts that computers and laser printers lowered the barrier to entry for businesses who wanted to use printed material for advertising.

This might seem like no big deal, but Kinko’s (and their ilk) started a small trend that’s turned into an unrelenting MONSTER—direct marketing.

Y’all have to understand that, before roughly 1998, printing was ridiculously expensive. Only big companies with massive budgets could afford to print anything on a large scale.

***This is why business cards used to actually impress people. Also, if you lost your cat, you only put up fliers if you liked (or feared) that cat…a lot.

Anyway, cheap printing breathed life into the golem we know as direct marketing (a.k.a. junk mail). Then, once more people owned computers and used email, direct marketing simply migrated to another place to bug the $#@! out of us.

Now? Social media is experiencing this same devolution. Too many authors (mistakenly) believe they need to be on all sites all the time to sell, sell, sell which is why there’s so much automation.

But riddle me this.

If we didn’t want the spam served as paper in our mailbox, and we didn’t want it served virtually in our email, why would it magically become appealing when plastered on our Facebook wall?

Hint: It doesn’t.

Capitalism 101

We live in an age with countless choices, unlimited options, lower and lower prices, and in every color we could want. Even with SPARKLES! Cheap and FREE are invasive species glomming up the business ecosystem and making us all sick.

To succeed in any business, the goal is not to replicate what’s already abundant, but rather to take time and zero in on what is scarce.

So what’s scarce? For the sake of brevity I’ll name a biggie.

Trust

I’m just watching you. Honest!

All brands, businesses, services and products must earn the customer’s trust. The reason spamming ‘readers’ with free books is so ineffective is that FREE alone is insufficient to close the trust gap, especially in areas the customer stands to lose more than they gain.

There are many instances where FREE has zero impact and perhaps a negative impact on the purchase decision.

For example, would you hire a nanny to watch your children while you went to work because she offered her first week on the job FREE? A new skydiving business opens and first jump from 16,000 feet is FREE! New tattoo artist, and first tattoo is FREE!

Granted, my examples sound crazy but why is FREE not super valuable in these instances? Because whoever is offering the FREE product or service is a stranger we don’t know or trust. We (customers) also stand to lose more than we gain. This is the important difference when considering FREE as a sales strategy.

The COST of FREE

If I’m in the store and a smiling rep offers me FREE a sample of sparkling juice, cool! Costs me nothing and the worst case is I dislike the taste. But, when an author who’s never so much as said hello to me offers me a FREE book, this costs my most valuable resource and the one that’s nonrenewable.

TIME.

And, since the book is being handed out to total strangers FREE, this makes me question why. If the book was actually good, why are they giving it away for nothing? This is when I deduce that FREE will cost me and I decline.

My decision might have been different had the author done something ahead of time to close the trust gap between us. This is why the social media platform and brand is essential if we hope to sell books.

Social media isn’t a new and improved way to spam people and push ads.

Used properly, social media is one of the most powerful ways to close the trust gap between unknown author and potential readers by establishing then growing relationships.

Too many writers are using social media ‘for business’ and then hang out with their ‘real friends’ elsewhere. They’re mystified why their books aren’t selling yet they’re failing to recognize they’ve skipped a crucial step.

In their rush to promote, they never created rapport with their potential audience and thus remain an unknown. The harder they market and the more they promote, the more they widen the trust gap into a trust chasm.

What is Our BUSINESS?

We writers are in the business of storytelling. Great stories are our business, our product and our single greatest selling tool. Outstanding books solve a lot of life’s problems.

Just ask anyone stuck in an airport with no wifi.

The best ‘sales strategy’ for selling a lot of books is to take the time, effort and money one might be tempted to pour into a steady stream of ‘promotional campaigns’ and write excellent stories instead. LOTS OF THEM. Write books people enjoy so much they can’t wait to share their experiences.

Delighted readers are the best salesforce of all…and they not for sale .

What Are Your Thoughts?

***Sorry to be away so long. Got summoned for jury duty and NO they didn’t pick me *shock face*.

Does this post make you feel a little bit better about sales? Clearer about what to DO on social media? Yes, it is OKAY to have fun and YES, post the kitten videos. It is also perfectly okay to advertise, promote and market…eventually.

Just that whole horse ahead of the cart thing.

Are you afraid of your email, too? I have three that I finally let go feral. There has to be a name for ‘fear of email.’ Do y’all have a theory why I wasn’t picked for jury duty? Bonus points for creativity . Let’s have some FUN!

I love hearing from you!

What do you WIN? For the month of JUNE, for everyone who leaves a comment, I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novel, or your query letter, or your synopsis (5 pages or less).

NEW CLASSES!

Class Title: Building a Believable Steampunk World

Instructor: Cait Reynolds

Price: $50.00 USD Standard

Where: W.A.N.A. Digital Classroom

When: FRIDAY, July 20, 2018. 7:00-9:00 p.m. EST

REGISTER HERE

Who doesn’t love some steampunk cosplay? Corsets, goggles, awesome hats…

Steampunk has become one of the hottest genres today, crossing the lines of YA, NA, and adult fiction. It seems like it’s fun to write because it’s fun to read.

However, there’s a world of difference between the amateur steampunk writer and the professional steampunk author, and the difference lies in the world they create.

Is your steampunk world historically-accurate enough not to jar the reader out of the narrative with anachronisms? Does your world include paranormal as well as steampunk? Are the gadgets and level of sophistication in keeping with the technologies available at the time?

Steampunk is not an excuse to take short-cuts with history. Good writing in this genre requires a solid grasp of Victorian culture and history, including the history of science, medicine, and industry.

This shouldn’t scare you off from writing steampunk, but it should encourage you to take this class and learn how to create a world that is accurate, consistent and immersive.

This class will cover a broad range of topics including:

• Not-So-Polite Society: Just how prim and Victorian do you want to get?
• Grime and Gears: How to research Victoriantechnology, science, medicine, and industry without dying of boredom?
• Putting the ‘Steamy’ in Steampunk: How to obey (and more importantly, break) Victorian rules of romance;
• Keeping it Real…ish: How to drop in historical details without info-dumping, and how to describe and explain your steampunk innovations without confusing.

A recording of this class is also included with purchase.

Class Title: World-Building for Dystopian Fiction

Instructor: Cait Reynolds

Price: $50.00 USD Standard

Where: W.A.N.A. Digital Classroom

When: Friday, July 27, 2018. 7:00-9:00 p.m. EST

REGISTER HERE

There’s no greater fear than fearing what dwells deep in the dark corners of human nature. Dystopian literature, for all its bells and zombie whistles, shines an unforgiving light on all those shadows.

Can’t think of any dystopian-genre books off the top of your head? How about:

Farenheit 451, The Hunger Games, The Handmaid’s Tale, 1984, The Lorax, The Stand, Neuromancer, Ender’s Game, Divergent, World War Z, Underground Airlines, Brave New World, Ready Player One, A Clockwork Orange, and Do Androids Dream of Electric Sheep? (just to name a few…)

Still, it’s a challenging genre to write. Done badly, dystopian fiction is the equivalent of that emo kid down the hall in your dorm who drinks way too much coffee and just won’t quit playing The Cure.

Done well? We get the dangerous thrill of skidding close to the edge of moral insanity, looking through a mirror darkly and seeing ourselves and our neighbors, and a hyper-creative outlet that combines the dubious fun of post-apocalyptic totalitarianism (zombies optional) with chilling truths about human nature.

Topics covered in this class include:

• Having fun with things you shouldn’t: why destroying society is just so much fun!
• ‘First Fright’ vs. ‘True Fright’: sure, we’re afraid of enforced barcode tattoos because totalitarianism!…but maybe we’re really afraid because it really sounds so seductively convenient;
• Picking and choosing ‘normal’: how to balance having enough familiarities with society today with creating shocking changes that go right to the heart of our fears;
• Fear leads to the dark side (unless you’re already there): creating dystopian characters that invite both shock and sympathy;
• To apocalypse or not to apocalypse: do we really need nuclear fallout or an alien invasion…or can we do it all ourselves?
• Playing with your food: how to put a new and unique spin on zombies, aliens, and food shortages (i.e. asking critical questions like whether Soylent Green is gluten-free).

A recording of this class is also included with purchase.

About the Instructor

Cait Reynolds is a USA Today Bestselling Author and lives in Boston area with her husband and neurotic dog. She discovered her passion for writing early and has bugged her family and friends with it ever since. She likes history, science, Jack Daniels, jewelry, pasta, and solitude. Not all at the same time. When she isn’t enjoying the rooftop deck that brings her closer to the stars, she writes.

AUGUST CLASSES

SALES…for those who’d rather be stabbed in the face.

Instructor: Kristen Lamb

Price: $50.00 USD Standard

Where: W.A.N.A. Digital Classroom

When: Thursday August 9th, 2018 7:00-9:00 p.m. EST

REGISTER HERE

Writers are in the entertainment business. Notice the second half of our job title is business. The lifeblood of all business is sales.

But, to be blunt, most creative professionals would rather be stabbed in the face than ‘do sales.’ Yet, if we don’t sell books, our career is doomed (regardless of how we publish).

One of the MAJOR reasons so many people are afraid of sales is because what’s being taught as ‘sales’ is actually ‘direct marketing.’

Direct marketing is NOT sales. It IS, however, pushy, icky, and hasn’t been effective since The Spice Girls were cool.

Sales can be fun. In fact, believe it or not, humans are wired for sales. It’s part of our biology. Problem is, humans are also wired to overcomplicate things…which is why so many of us freak out over sales.

This class is to remove the fear factor and clarify what selling entails for the professional author. Not all products are sold the same way…which is why there are no late-night infomercials hawking Hadron Colliders or F-16 fighter jets. Our sales approach must align with the product we’re selling, or we’re doomed before we begin.

This class will cover:

• Why direct marketing doesn’t sell books;
• Tame wasters versus time savers;
• How to be paid what we are worth;
• Ways we can make ads, promotions and marketing far more effective;
• The unique way books must be sold;
• How to set goals and create a scalable strategy;
• Explore the S.W.O.T. analysis and why we need one;
• How to differentiate our brand and product in an over-saturated marketplace;
• AND MORE!

***A FREE recording is included with class purchase.

About the Instructor

Kristen Lamb is the author of the definitive guide to social media and branding for authors, Rise of the Machines—Human Authors in a Digital World. She’s also the author of #1 best-selling books We Are Not Alone—The Writer’s Guide to Social Media and Are You There, Blog? It’s Me, Writer. She’s just released her highly acclaimed debut mystery-thriller The Devil’s Dance.

Kristen has written over twelve hundred blogs and her site was recognized by Writer’s Digest Magazine as one of the Top 101 Websites for Writers. Her branding methods are responsible for selling millions of books and used by authors of every level, from emerging writers to mega authors.

CLOCKWORK & CORSETS: BUILDING A BELIEVABLE STEAMPUNK WORLD

Instructor: Cait Reynolds

Price: $50.00 USD Standard

Where: W.A.N.A. Digital Classroom

When: FRIDAY, August 3, 2018. 7:00-9:00 p.m. EST

REGISTER HERE

Who doesn’t love some steampunk cosplay? Corsets, goggles, awesome hats…

Steampunk has become one of the hottest genres today, crossing the lines of YA, NA, and adult fiction. It seems like it’s fun to write because it’s fun to read.

However, there’s a world of difference between the amateur steampunk writer and the professional steampunk author, and the difference lies in the world they create.

Is your steampunk world historically-accurate enough not to jar the reader out of the narrative with anachronisms? Does your world include paranormal as well as steampunk? Are the gadgets and level of sophistication in keeping with the technologies available at the time?

Steampunk is not an excuse to take short-cuts with history. Good writing in this genre requires a solid grasp of Victorian culture and history, including the history of science, medicine, and industry.

This shouldn’t scare you off from writing steampunk, but it should encourage you to take this class and learn how to create a world that is accurate, consistent and immersive.

This class will cover a broad range of topics including:

• Not-So-Polite Society: Just how prim and Victorian do you want to get?
• Grime and Gears: How to research Victoriantechnology, science, medicine, and industry without dying of boredom?
• Putting the ‘Steamy’ in Steampunk: How to obey (and more importantly, break) Victorian rules of romance;
• Keeping it Real…ish: How to drop in historical details without info-dumping, and how to describe and explain your steampunk innovations without confusing.

A recording of this class is also included with purchase.

About the Instructor

Cait Reynolds is a USA Today Bestselling Author and lives in Boston area with her husband and neurotic dog. She discovered her passion for writing early and has bugged her family and friends with it ever since. She likes history, science, Jack Daniels, jewelry, pasta, and solitude. Not all at the same time. When she isn’t enjoying the rooftop deck that brings her closer to the stars, she writes.

When Your Name Alone Can Sell

Instructor: Kristen Lamb

Price: General Admission $55.00 USD/ GOLD Level $175

Where: W.A.N.A. Digital Classroom

When: Thursday, August 16th, 2018. 7:00-9:00 p.m. EST

REGISTER HERE

LEARN TO BE A BRAND BOSS!

All authors need a brand, so this class teaches how to locate and cultivate your audience into passionate fans who BUY YOUR BOOKS!

How can you grow your platform and turn your name alone into a bankable asset? Not as hard as you might have been led to believe.

You DO NOT need to be a tech guru/mega-high-pressure-sales person to excel at this. In fact, best you aren’t.

Yet, the reality is that in the digital age of commerce, consumers rely on brands more than ever in human history. They’re overwhelmed and we can help them out….by finding US.

Consumers (which is code for readers) buy from who they know, like and trust. In a sea of infinite choices a powerful NAME is a tremendous asset.

Can you say “James Patterson”?

The single largest challenge all writers face in the digital age is discoverability and connecting with our audience is a challenge but nothing we can’t handle.

This class will address:

• What is a brand? How to make one uniquely your own.
• How to BE YOU! You’re a writer, not an insurance salesman!
• Harness your imagination & creativity for better results (No one likes SPAM, so don’t serve it!).
• How to use this information to locate, engage and cultivate an audience.
• Myths about exposure.
• Common scams that will wreck your brand and earning ability.
• Why most promotion is a waste of money.
• A list of expensive and not-so-bright ideas for reaching readers.
• Knowing when and HOW to promote.

Overall this class is about working smarter not harder. This class is to teach you to think strategically so all energy is focused. Sure, we have to hustle, but why not hustle and there be an AUTHENTIC PAYDAY for all that hard work?

GOLD LEVEL AVAILABLE: This is you working with me (Kristen Lamb) for 90 minutes building, defining, refining your brand and putting together a PLAN! Time is money and professional consulting saves BOTH.

****A FREE recording is included with purchase of this class.

About the Instructor

Kristen Lamb is the author of the definitive guide to social media and branding for authors, Rise of the Machines—Human Authors in a Digital World. She’s also the author of #1 best-selling books We Are Not Alone—The Writer’s Guide to Social Media and Are You There, Blog? It’s Me, Writer. She’s just released her highly acclaimed debut mystery-thriller The Devil’s Dance.

Kristen has written over twelve hundred blogs and her site was recognized by Writer’s Digest Magazine as one of the Top 101 Websites for Writers. Her branding methods are responsible for selling millions of books and used by authors of every level, from emerging writers to mega authors.

The post The Evolution & Devolution of Sales: Why Your Books Aren’t Selling appeared first on Kristen Lamb.

Last time we all commiserated about feeling stuck. Lately, it’s been really bizarre. I’ve been at this writing thing since long before self-pub, but recently the feeling of author despondency seems to be heavy…everywhere. Maybe it’s the vastness of the internet, the fact that all the old ways and old rules are gone. Sales are stuck. We are stuck. We have this general feeling of anxiety and I do feel it’s worse now than ever.

So no, you were NOT imagining it.

Stuck happens, especially for those who choose to go pro. See, success in anything is not this straight line that shoots at a perfect angle ever upwards. It is fraught with setbacks. Some we can control, some we can’t.

But as I said last post, the most critical step is to admit we have a problem lest we give up and OD on brownie batter and Game of Thrones.

What Do We Do?

The next step is to see exactly what kind of problem(s) we are having.

If we don’t stop and assess what precisely might be going sideways, we’re just going to sink ever deeper into despair because the right brain is terrible at planning. The right brain tells us we aren’t selling books because we are a fake, that our thighs are chubby and that ice cream solves all that ails us.

Right brain is a bit of a drama queen.

Typical day as a writer…

Left brain is better at problem-solving.

What If My Career Is Going Nowhere?

I always like to begin by looking at the actual product for sale. The writing is where we exercise the most control and why waste energy fixing marketing if the product needs help?

Good marketing sells good books faster.

It’s science .

If the product is fine good great, then maybe we need to shift to the marketing end of things and stop editing the magic out of something that is actually good to go.

Do we have a brand? Really. An actual brand? Or are we unfocused? Is our message unclear? Is it failing to resonate? Why? Why aren’t people picking up on what we are putting out?

Perhaps our sales tactics are off. Now, there’s the word that makes almost all writers break out in hives—sales—but before we progress I want you to breathe and I am going to tell you that most people love a good salesperson. These days even more so.

Seriously.

THIS IS NOT AUTHENTIC SALES…

AHHHHHHH!

Unfortunately, though, this is what too many writers are doing.

You don’t believe me that people love a good salesperson? All right. Think about when you get a really excellent server at a restaurant. Don’t you return time and time again? And ask for that server?

I LOVE shopping at the stores where, if the pants don’t fit, a smiling friendly salesperson appears with the next two sizes so I don’t have to struggle back into clothes and pack up the Spawn to find a bigger pair. Or maybe she even brings the ones that I missed that were ON SALE and cut to fit me better.

*swoons*

Don’t you miss the bookstore where the staff had read every new title and could save you buying a real stinker?

AUTHOR MOJO KILLER—Mass Marketing and the RACE to FREE!

In my opinion, mass marketing and well, mass “everything” ruined the art of sales. See, if you look at what a salesperson truly does, it looks absolutely nothing like all this spam crap we’ve seen.

With the advent of mass marketing and mass mailers in the 90s, we began to see the decline of the true salesperson. It became more about businesses flinging out a thousand coupons into the ether and hoping someone bit. It was far cheaper to send out mailers and coupons (and later e-mails) than it was to employ an actual sales staff who went out, in person and connected.

In the 90s and early 00s this shotgun tactic was pretty successful, namely because not everyone was doing it. But then our culture hit a saturation point and the actual structure of the human brain evolved to literally un-see all the crap being flung its way.

The only way (initially) to counter the ineffectiveness of mass mailings became a race to the bottom on PRICE. Who could give away the most stuff and the deepest discounts and the most FREE?

This has happened in publishing and writers are seriously hurting from the over reliance on mass marketing which breeds this unnecessary race to the bottom. But how do we avoid this, especially these days where there’s all this noise?

Refuse to Play By the Rules

BOO-YAH!

There’s a saying, You can’t win if you don’t play. And this is the one a lot of writers bite….then get bitten.

Let me posit this instead.

You can’t lose if you don’t play.

Refuse to play the game by the “given” rules. History has proven time and again that the little guy who wins big refuses to play by the “rules.”

Think of one of the greatest underdog stories in history! David and Goliath. David, the little shepherd boy who killed the giant and saved Israel. On the surface it seems nothing short of a miracle that he won.

But upon closer inspection…

Back in the day, armies had a tradition of pitting their best warriors to combat. Winner took all. This minimized casualties. As the story goes the Philistines put out their best warrior, Goliath and he was the size of a semi. He was heavily armored and his sword was so massive regular men couldn’t lift it let alone wield it.

The Isrealites were all losing their mind. How can we beat this guy? We…are…doomed.

David steps up with some smooth stones from a river bed and puts Goliath down in one shot. Miracle! Perhaps but not totally.

Here’s the thing, David was a slinger. Slingers were projectile warriors (artillery). An experienced slinger could seriously injure or kill a target up to 200 yards and they were crazy accurate (precursor to modern snipers).

Goliath was challenging the Israelites to “single combat” and expected a hand-to-hand fight that relied on strength and armor. David understood he could not lose if he didn’t play. He refused to play Goliath’s game.

Instead, he used speed and maneuverability and hit Goliath between the eyes (only place not protected by armor) with a projectile that had the force of a modern handgun.

In layman’s terms? Goliath didn’t realize he was the first dude who brought a knife to a gunfight.

What Does This Mean?

First of all, I advise losing the fear of sales because most of what is going on around us (book spam, free stuff, giveaways) is not sales. If we are in a modern world filled with overwhelmed and distracted people? They are going to gravitate to those who authentically connect them to what they want and need (brand built on relationships).

Secondly, we have to ask why we just don’t bring a GUN to the knife fight? If we can’t win this thing doing the same stuff as everyone else? Then how CAN we win?

Good question.

A Handy Checklist To Help

• Am I spending too much time feeling instead of planning and doing?

• Have I been really honest about where I need to improve?

• Have I done everything I can to make my product appealing?

• Is the writing really strong enough? Have I had enough good feedback to know? (Btw, ten members of a critique group and a handful of reviews might not be giving you the accurate picture you need).

• If I am querying, do I have a good pitch? Am I shooting myself in the foot because my idea is not solid? Do I have enough feedback/information to repair it on my own?

• Do I have enough books for sale? Am I resting too much on too little?

• Am I too slow at plotting?

• Am I marketing the same way as everyone else? Am I really being fresh or am I bringing a knife to a knife fight?

• Do I have a brand? Really? Is my name alone a bankable asset?

• What can I do differently that others are not?

• Am I spending time in the right ways or even in the correct places?

I know some of this sounds “No, duh, Kristen” but really it isn’t. I edit SO many works where the prose is beautiful, but there is no plot or a weak plot. Or the story is all over. Or it needs some serious cutting. Or the author is new and has crammed what should be a five-book series into one book.

Same in marketing. A lot of big problems can be repaired with simple solutions.

So to get that mojo back, distract right brain with some free candy and sit down with left brain for an adult conversation. Then take heart that sales (real sales) is not the stuff turning people off. It is OKAY to sell your book.

Finally? We DO NOT have to play by the rules we are handed. Stop letting Goliath pick the battle plan!

Yes, I Brought a “Different” Battle Plan

To take this beyond the cheerleading for some practical stuff I am going to tell you about what I have coming up to specifically help you. If you’re cool with my pom-pom waving? Thanks for coming by for just the blog ((BEAR HUG)). See you in the comments .

But for those who need a little more…

Kristen’s Battle Plan

I’m a solutions person and so I’m here to help.

We posited a lot of nagging questions Monday, so I put together ways to answer each of these nagging doubts. For those who follow my blog you know I NEVER do this, but time is of the essence. I’m not going to be able to space classes out like usual so I want to tell you about them now.

My tech guy is going to be taking vacation (slacker) so I won’t be able to offer classes in June and so we are going to barrel through this together and I am offering some seriously awesome stuff to help get your mojo back and get you cooking again!

And most of this costs less than dinner at Chili’s.

#1 Is my writing any good?

Good question.

The first five pages of any book are the best selling tool we have aside from the cover. We get a cool cover, it catches attention and then what is a reader going to do next? Look at sample pages. This is where we hook ’em or ‘lose ’em.

Yesterday, I talked about the question we all have of “Gee, am I any good? Is it that my writing sucks?”

Hard to know, but a good way is to get a pro like me who will be brutally honest with your work. I’m offering my First Five Pages class Saturday, May 14th 3:30-5:30 P.M. EST but I’m sweetening the deal.

Come on, the basic class is $40 and you get TWO HOURS with ME .

Anyone who signs up gets double pages for that level.

Pay for the platinum that offers 20 pages and you get 40. Hey, summer is coming and Spawn will be home from school so take advantage while you can. I now have a PA who can help me make sure edits are returned within 15 business days from the time they are turned in and I seriously have NO idea when my schedule will let up next to do something like this.

I have only done it once before and that was almost a year ago.

Not only do you get the class where I’m going to go over dos and don’ts of hooking a reader (and the recording for free), I’m also offering a way to see if your stuff really is good (and you are imagining things) or maybe it needs more work.

I will give detailed content feedback on your pages. Tell you what to fix and how.

Conversely, if I am all “Yes, and angels where singing while I read!” you know maybe marketing or sales is the problem and you will stop over-editing your stuff.

I’ve also been known to pass that awesome work on to agent friends who love that I do some of the heavy lifting.

#2 Is my plot flawed?

If your plot seems like it is meh or it is falling apart? Take my antagonist class Bullies and Baddies Saturday, May 7th 3:00-5:00 P.M. EST. This is going to answer the BIG questions and the Basic class is $50 for TWO HOURS.

No antagonist? No plot. Weak antagonist? Weak plot.

This class will help make you a master plotter, meaning you can write leaner, meaner faster and cleaner and we all know that compounded sales (more books) is where we start making a good living.

#3 Does my idea stink? HOW is my plot flawed?

I am also rerunning my log-line class Your Story in a Sentence on Friday, May 6th 7:00-8:30 EST and the first ten signups are guaranteed to have their log-line shredded in class. We should be able to tell others (an agent/readers) what our story is about in ONE sentence. If we can’t? Probably a problem. I love this class because it is the best way to diagnose a major problem. This class is only $35.

#4 Is my sales plan (or lack of one) hurting me? Should I do a newsletter?

If you are fairly sure of your product and want other answers, then I highly recommend THIS SATURDAY’S class (3:00-5:00 P.M. EST)  Making Money with FREE. I am team-teaching with Jack Patterson who has sold over 150,000 books in less than four years.

We are going to talk about when and how and where to use free and address why sales might be going nowhere. Also, Jack is a master at the effective newsletter which is largely why I asked him to join me and as always, the recording is FREE.

#5 Do I have a brand? How can I build one?

I have a Branding for Authors class Monday, May 16 7:00-9:00 P.M. EST to help you learn how your name alone can drive sales. Again, only $35. Spend more time writing and less time marketing. This class is all about doing more with less. As always the recording it automatically included.

WHEW!

Thanks for spending time with me and letting me share that and now I love hearing from YOU! Where have you been stuck? Have you been hiding under the covers instead of focusing on a plan? Have you had no idea where to start? Do you think the vastness of the internet is making writers even MORE neurotic?

I love hearing from you!

To prove it and show my love, for the month of APRIL, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novel, or your query letter, or your synopsis (5 pages or less).

For those who need help building a platform and keeping it SIMPLE, pick up a copy of my latest social media/branding book Rise of the Machines—Human Authors in a Digital World on AMAZON, iBooks, or Nook. 

The post Writing Career Stuck? Sales Mired? How to Get Your MOJO Back! appeared first on Kristen Lamb.