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	<title>neuroscience and branding Archives - Kristen Lamb</title>
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	<title>neuroscience and branding Archives - Kristen Lamb</title>
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		<title>Branding &#038; Attention: Busy Brains in a Busy World</title>
		<link>https://authorkristenlamb.com/2022/01/branding-attention-busy-brains-in-a-busy-world/</link>
					<comments>https://authorkristenlamb.com/2022/01/branding-attention-busy-brains-in-a-busy-world/#comments</comments>
		
		<dc:creator><![CDATA[Kristen Lamb]]></dc:creator>
		<pubDate>Fri, 21 Jan 2022 15:29:16 +0000</pubDate>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[author branding]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[branding and the brain]]></category>
		<category><![CDATA[how to sell more books]]></category>
		<category><![CDATA[Kristen Lamb Rise of the Machines]]></category>
		<category><![CDATA[neuroscience and branding]]></category>
		<category><![CDATA[neuroscience and marketing]]></category>
		<guid isPermaLink="false">https://authorkristenlamb.com/?p=29830</guid>

					<description><![CDATA[<p>Branding, at least for authors, is a relatively new concept. Selling books was SO much 'easier' before the digital age, when life ran at a comparable snail-hooked-on-Valium pace. Or it at least seems that way. </p>
<p>The post <a href="https://authorkristenlamb.com/2022/01/branding-attention-busy-brains-in-a-busy-world/">Branding &#038; Attention: Busy Brains in a Busy World</a> appeared first on <a href="https://authorkristenlamb.com">Kristen Lamb</a>.</p>
]]></description>
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<div class="wp-block-image"><figure class="aligncenter size-large is-resized"><img fetchpriority="high" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-1024x606.png" alt="branding, Kristen Lamb, Branding and Attention, neuroscience and branding" class="wp-image-29836" width="636" height="376" srcset="https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM.png 1024w, https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-300x178.png 300w, https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-200x118.png 200w, https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-768x455.png 768w, https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-1536x909.png 1536w, https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-2048x1212.png 2048w, https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-800x473.png 800w, https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-676x400.png 676w, https://authorkristenlamb.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-21-at-8.50.54-AM-847x501.png 847w" sizes="(max-width: 636px) 100vw, 636px" /></figure></div>



<p>Branding, at least for authors, is a relatively new concept. Selling books was SO much &#8216;easier&#8217; before the digital age, when life ran at a comparable snail-hooked-on-Valium pace. Or it at least seems that way. </p>



<p>If you need to remove those rose-tinted nostalgia glasses, I do recommend reading my post <a href="https://authorkristenlamb.com/2015/12/the-ugly-truth-of-publishing-how-best-to-support-writers/" target="_blank" rel="noreferrer noopener">The Ugly Truth of Publishing &amp; How BEST to Support Writers</a>. </p>



<p>Back to reality.</p>



<p>Now, in 2021, when people are busier and more distracted than ever before in history, branding is harder than ever before. The competition is staggering. Additionally, we have about a nanosecond to capture attention then not much longer than that to keep it.</p>



<h3 class="wp-block-heading"><em><strong>Turning an impression into a sale? </strong>T<strong>hen into a loyal fan? Even taller order.</strong> What color would you like that unicorn?</em></h3>



<p>I know it feels that way, but I am here to make it simple and DOABLE.</p>



<p>Today, the words ‘brand’ and ‘branding’ seem to be tossed around daily. Everyone and everything is or has or needs a brand. What’s funny is that branding might seem relatively new, yet has been around since…people.</p>



<p>Granted how important a brand is, the need for one as an author, etc. is a fairly recent development as I mentioned a moment ago. Yes, we need to craft excellent books (product) but we also must begin building our author brand EARLY.</p>



<p>***As in the first day we believe we might one day want to sell a book.</p>



<p>Ah, but calm down. There’s a lot of confusion regarding what a brand actually is. Many assume ads, marketing, and promotional campaigns are ‘branding.’</p>



<p>Yeah&#8230;no.</p>



<p><strong>We can build a brand, but alas we cannot buy one. There are no shortcuts. Ads, promotion, marketing can help&nbsp;</strong><em><strong>expand an existing brand</strong></em><strong>, but&nbsp;</strong><em><strong>cannot be substituted for one</strong></em><strong>.</strong> </p>



<p>This approach is akin to believing a Japanese robot-wife is the same as a real human wife. In some areas of life, shortcuts end up a) a waste of time b) a bigger waste of money c) a<em> </em>remake of <em>Blade Runner.</em></p>



<h2 class="wp-block-heading"><strong>Branding Basics</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.17.16-AM-1024x843.png" alt="branding, author branding, branding basics, Kristen Lamb" class="wp-image-27349" width="449" height="368" srcset="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.17.16-AM-200x165.png 200w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.17.16-AM-300x247.png 300w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.17.16-AM-768x632.png 768w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.17.16-AM-800x658.png 800w" sizes="(max-width: 449px) 100vw, 449px" /></figure></div>



<p>As I mentioned in my last post, <a href="https://authorkristenlamb.com/2022/01/psychology-of-selling-understanding-the-consumer/" target="_blank" rel="noreferrer noopener">The Psychology of Selling</a>, I wrote my book&nbsp;<em><a rel="noreferrer noopener" href="http://www.amazon.com/Rise-Machines-Human-Authors-Digital-ebook/dp/B00DP7II4A" target="_blank">Rise of the Machines—Human Authors in a Digital World&nbsp;</a></em>to be evergreen information. In my POV, social media changes daily, but humans never change.</p>



<p>Just read Shakespeare or look at your ex’s Instagram *rolls eyes*.</p>



<p>That’s why my social media/branding guide focuses a lot more on the science behind what creates what we recognize as a&nbsp;<em>brand.</em>&nbsp;</p>



<p>More specifically, what captures our attention? What turns us off? What renders a brand invisible (thus a non-brand)? Which habits/behaviors can ruin a powerhouse brand that once seemed bulletproof?</p>



<p>How can one brand launch into the stratosphere with little to no budget when another fails miserably no matter how many millions of dollars are poured into ad campaigns and celebrity endorsements?</p>



<p>Obviously, <a href="https://www.amazon.com/Rise-Machines-Human-Authors-Digital/dp/1938848322" target="_blank" rel="noreferrer noopener">my book</a> delves into far more detail about the science behind branding. But a little common sense goes a long way, and helps us work smarter not harder.</p>



<p>Thus, today we’ll simply touch on why our everyday on-line behaviors collect into a larger pool we call ‘author brand.’</p>



<p>First&#8230;</p>



<h2 class="wp-block-heading"><strong>Branding is NOT New</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-12-at-5.31.18-PM.png" alt="" class="wp-image-25038" width="322" height="316" srcset="https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-12-at-5.31.18-PM.png 398w, https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-12-at-5.31.18-PM-200x196.png 200w, https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-12-at-5.31.18-PM-300x294.png 300w" sizes="(max-width: 322px) 100vw, 322px" /></figure></div>



<p>The thing is, humans have always had a ‘personal brand.’ Branding, in its simplest form, is what descriptors we attach to another person. Simply put, it is that person&#8217;s (that product&#8217;s or that company&#8217;s) <em>story.</em></p>



<p><em>Think differently.</em></p>



<p><em>Just do it.</em></p>



<p><em>You&#8217;re in good hands.</em></p>



<p>&#8216;Branding&#8217; an innate habit we use to organize and transition the fuzzy and inchoate into the dramatic, emotional, and memorable.</p>



<p><strong>Branding is simply an extension of story.</strong></p>



<p><em>That guy/</em>that<em> gal</em>&nbsp;is too amorphous for us to remember. It also doesn’t provide enough detail for us to know how we should respond.</p>



<p>But, ‘That guy who’s been married four times, loves hunting, and collects sports cars’ provides a narrative (a&nbsp;<em>story</em>)&nbsp;that will either resonate or repel depending on the audience.</p>



<p>Humans dig labels, now more than ever before. It’s how we make our increasingly larger world somewhat manageable. </p>



<p>Thus, people we ‘know’ are frequently tethered to a variety of descriptors—<em>vegan, sports enthusiast, triathlete, cat lady, Cowboys fan, craftsy person, the comedian,&nbsp;</em>etc.</p>



<p>There’s the perfect, put-together Pinterest moms and then there’s me….</p>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.12-AM.png" alt="" class="wp-image-27350" width="377" height="376" srcset="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.12-AM.png 760w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.12-AM-200x200.png 200w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.12-AM-300x300.png 300w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.12-AM-400x400.png 400w" sizes="(max-width: 377px) 100vw, 377px" /></figure></div>



<p>This, in a nutshell, is ‘branding.’ Humans have been doing this ‘branding’ thing since the dawn of time. The only difference in a ‘personal brand’ and an ‘author brand’ is that the ‘author brand’ should eventually drive book sales. </p>



<p>Also, branding is now more vital than ever before because of the sheer&nbsp;<em>volume</em>&nbsp;of information, people, choices, etc.</p>



<p>This is why author brands are essential, since a brand is basically a beacon drawing people (readers) to something they find familiar and that they already know they&nbsp;<em>like</em>.</p>



<p>Here is where science comes in handy.</p>



<h2 class="wp-block-heading"><strong>The Neurological Shortcut</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.52-AM.png" alt="" class="wp-image-27351" width="476" height="317" srcset="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.52-AM.png 966w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.52-AM-200x134.png 200w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.52-AM-300x201.png 300w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.52-AM-800x535.png 800w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.29.52-AM-598x400.png 598w" sizes="(max-width: 476px) 100vw, 476px" /></figure></div>



<p>Our brains are remarkable organs that have the ability to adapt to our environment. Before the invention of the written word, our memory centers were far larger because we had to pass down information orally.</p>



<p>In fact, if you took an fMRI reading of a tribesman from some isolated Amazonian tribe, his brain would look and act very differently from yours or mine.</p>



<p>With the advent of the written word, our memory centers shrank but we gained even larger areas for abstract thinking. This was around the time we start seeing major explosions in science and engineering.</p>



<p>#PyramidsAndLotsOfCatPictures</p>



<p>Now we&#8217;re in the Digital Age, and we’re bombarded with stimuli. Internet, television, radio, smart phones, podcasts, pop-ups, etc. etc. </p>



<p><strong><em>We’ve traded our stellar memory centers and our ability to focus for long periods of time for the unprecedented ability to sift through and &#8216;judge&#8217; vast numbers of data points almost instantly. </em></strong></p>



<p>Our brains must process, then sort, save and discard massive amounts of information faster than ever before.</p>



<p>Think about it. We&nbsp;<em>see&nbsp;</em>ads on Facebook all the time. Or do we? Our brains have literally learned to un-see. We cannot manage all the input. </p>



<p>So, if we (authors) are eventually going to advertise our books, how do we make our content&nbsp;<em>visible?&nbsp;</em></p>



<h2 class="wp-block-heading"><strong>Branding with Intention</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-08-27-at-2.54.41-PM-1024x678.png" alt="branding, brands, author brands, author branding, Kristen Lamb" class="wp-image-27352" width="499" height="330" srcset="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-08-27-at-2.54.41-PM.png 1024w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-08-27-at-2.54.41-PM-200x132.png 200w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-08-27-at-2.54.41-PM-300x199.png 300w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-08-27-at-2.54.41-PM-768x509.png 768w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-08-27-at-2.54.41-PM-800x530.png 800w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-08-27-at-2.54.41-PM-604x400.png 604w" sizes="(max-width: 499px) 100vw, 499px" /></figure></div>



<p>Since our brain is much like a computer processor, it must come up with ways to effectively manage all this input in order to maintain efficiency. To do this, it relies on what are called&nbsp;<strong>somatic markers.</strong></p>



<p>Somatic markers are neurological shortcuts and are one of the most primitive functions of the brain because they are uniquely tied to survival and procreation. It’s the same shortcut that tells us the stove is hot. </p>



<p>We don’t need to sit and ponder the stove. We likely learned when we were very small not to touch.</p>



<p>To give you an idea of how somatic markers work, let’s do a little exercise. Is there a perfume or cologne you can smell and it instantly transports you back in time? </p>



<p>Maybe to that first love or even *cringes* that first heartbreak? A song that makes you cry?</p>



<p>Perhaps there is a food you once ate that made you sick and even though there is no logical reason you shouldn’t eat it now, the mere thought of eating it makes you queasy.</p>



<p>These are somatic markers. When it comes to branding, somatic markers are vital.</p>



<h2 class="wp-block-heading"><strong>The Pepsi Challenge</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.32.45-AM.png" alt="brand, branding, social media, branding for authors, author brands, Kristen Lamb" class="wp-image-27353" width="414" height="407" srcset="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.32.45-AM.png 994w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.32.45-AM-200x197.png 200w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.32.45-AM-300x295.png 300w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.32.45-AM-768x756.png 768w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.32.45-AM-800x787.png 800w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.32.45-AM-407x400.png 407w" sizes="(max-width: 414px) 100vw, 414px" /></figure></div>



<p>If you are around my age or older you can remember&nbsp;<em>The Pepsi Challenge</em>. For years, Pepsi had been trying to gain an edge over Coca Cola, which had dominated the soft drink industry for generations. </p>



<p>Pepsi—figuring it had nothing to lose—came up with the idea of setting up a table in stores and shopping malls and encouraging people to take a blind taste test.</p>



<p>The results were astonishing…to Pepsi more than anyone.</p>



<p>In a blind taste test, people preferred the taste of Pepsi. Coca Cola was rattled by this news. </p>



<p>They performed the same test and it turned out, people preferred the taste of Pepsi…and this led to brilliant ideas like ‘New Coke’ which was one of the most epic brand failures in business history.</p>



<p>Why did New Coke fail?</p>



<p>Coca Cola reformulated to make the drink sweeter. In blind taste tests, New Coke was a clear winner. So then why did it tank so badly?</p>



<p>Somatic markers.</p>



<h2 class="wp-block-heading"><strong>What Happened? New Coke, &#8216;Old&#8217; Brains</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.35.32-AM.png" alt="branding, brands, author branding, Kristen Lamb" class="wp-image-27354" width="383" height="503"/></figure></div>



<p>Years later, neuroscientists decided to see if they could demystify what happened in&nbsp;<em>The Pepsi Challenge.</em>&nbsp;</p>



<p>They conducted the exact same experiment, only this time they hooked participants up to an fMRI machine so they could witness what areas of the brain lit up.</p>



<p>They held the taste test the same way it was conducted in the 70s—a blind taste test. To their amazement, participants preferred the taste of Pepsi in almost the exact same numbers. </p>



<p>According to the fMRI, the ventral putamen, the area of the brain that tells us something tastes yummy, lit up like Vegas.</p>



<p><em>*Some have speculated that when it is only a sip, people will prefer the sweeter drink.*</em></p>



<h2 class="wp-block-heading"><strong>The &#8216;Human Factor&#8217; in the Brand Equation</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.38.05-AM.png" alt="brands, branding, author branding, Kristen Lamb" class="wp-image-27355" width="300" height="401" srcset="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.38.05-AM.png 532w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.38.05-AM-200x268.png 200w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.38.05-AM-224x300.png 224w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-16-at-11.38.05-AM-299x400.png 299w" sizes="(max-width: 300px) 100vw, 300px" /></figure></div>



<p>The scientists then decided to try something a bit different. They did the test again, only this time they&nbsp;<em>told&nbsp;</em>the participants what they were drinking. This time, Coca Cola won BIG.</p>



<p>Ah, but something strange happened in the brain.&nbsp;</p>



<p><strong>Not only did the ventral putamen light up, but so did the prefrontal cortex, the area of the brain associated with emotion and memory.</strong></p>



<p>See, when it was based on taste alone, Pepsi won. But, when the&nbsp;<em>brands</em>&nbsp;were compared, Coca Cola won. The human brain was in a wrestling match between two very different regions—taste and emotions.</p>



<p><strong>Coca Cola had the advantage because of the vast reservoir of fond memories associated with the brand. In short,&nbsp;<span style="text-decoration: underline;">Coca Cola had a STORY for sale.</span></strong></p>



<p>Norman Rockwell Americana, cute polar bears,&nbsp;<em>I’d Like to Buy the World a Coke</em>, every BBQ, summer vacation, rollerskating parties, Friday nights with pizza and on and on all were part of the Coca Cola arsenal. </p>



<p>The fond memories (positive somatic markers) associated with the brand very literally <span style="text-decoration: underline;">changed the taste</span> and gave Coca Cola the winning edge.</p>



<h2 class="wp-block-heading"><strong>Somatic Marker Meets Baader-Meinhof Phenomenon</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-24-at-9.12.30-AM.png" alt="branding, brand, author brands, author branding., Kristen Lamb" class="wp-image-25135" width="312" height="326" srcset="https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-24-at-9.12.30-AM.png 383w, https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-24-at-9.12.30-AM-200x208.png 200w, https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-24-at-9.12.30-AM-288x300.png 288w" sizes="(max-width: 312px) 100vw, 312px" /></figure></div>



<p>Ever run into a term you KNOW you’ve never heard in your life, then hear it at least four more times in the next week? Or see something you know you’ve never seen before, then suddenly it’s everywhere? Reverse-harems? Punk-Rockabilly-Zydeco? Kombucha?</p>



<p>I’d never heard of Bikram Yoga until a friend told me about it and then…it was everywhere. Following me with sweaty mats…and Kombucha O_O .</p>



<p>The<a rel="noreferrer noopener" href="https://science.howstuffworks.com/life/inside-the-mind/human-brain/baader-meinhof-phenomenon.htm" target="_blank">&nbsp;Baader-Meinhof phenomenon</a>&nbsp;is also known as&nbsp;<strong>the frequency illusion or the recency illusion.</strong>&nbsp;</p>



<p>At first glance, one might think this is why it’s a great idea to automate everywhere! Churn out lots of ads! Exposure!&nbsp;<em>The more people see me, my name, my face, my book, the BETTER!</em></p>



<p><em><a rel="noreferrer noopener" href="https://authorkristenlamb.com/2013/03/why-settle-for-your-readers-wallet-when-you-can-get-in-her-pants-2/" target="_blank">Follow them to the BATHROOM!</a></em></p>



<p>Not so quickly.</p>



<p><strong>The Baader-Meinhof phenomenon seems to kick in strongest when there’s some kind of an emotional response tethered to the ‘thing.’</strong>&nbsp;</p>



<p>Interestingly, the stronger the emotional response (positive or negative), the more likely we will&nbsp;<em>see</em> that car, food, book, name, that we suddenly believe is now everywhere, surrounding us.</p>



<p>Ah, but when it comes to OUR brand,&nbsp;<strong>what emotional response are we creating?</strong>&nbsp;Are people seeing our name because of some good encounter? </p>



<p>Or do they see it and silently rage because we keep crapping up their feeds with automation? Are we all take and no give?</p>



<h2 class="wp-block-heading"><strong>Ads That Pop-Up vs. Ads That POP</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2017/09/Screen-Shot-2017-09-19-at-2.56.38-PM.png" alt="" class="wp-image-22790" width="419" height="272" srcset="https://authorkristenlamb.com/wp-content/uploads/2017/09/Screen-Shot-2017-09-19-at-2.56.38-PM.png 496w, https://authorkristenlamb.com/wp-content/uploads/2017/09/Screen-Shot-2017-09-19-at-2.56.38-PM-200x130.png 200w, https://authorkristenlamb.com/wp-content/uploads/2017/09/Screen-Shot-2017-09-19-at-2.56.38-PM-300x195.png 300w" sizes="(max-width: 419px) 100vw, 419px" /></figure></div>



<p>We see ads all over. More than ever before in human history, which is why our brains are getting so clever with shortcuts. Most ads we literally do not see.</p>



<p>I could take any random person and have them click through twenty pages of BuzzFeed memes and they’ll remember the memes (emotional), but are unlikely to remember most of the ads plastered all along the sides. </p>



<p>Though most ads will be invisible, some are not. Some might even leap off the page. Why?</p>



<p>What makes us ‘see’ <em>that</em> advertisement?</p>



<p>When we have a highly positive or vastly negative experience, we’re far more likely to&nbsp;<strong>notice</strong>&nbsp;the ad.</p>



<p>If we see an ad for a book, we may or may not notice. But what about an ad for a book&nbsp;<em>written by someone we know</em>? </p>



<p>Someone perhaps we talked to and&nbsp;<em>liked</em>?&nbsp;The ad practically leaps from the page. We might even buy it because we SAW her ad and&nbsp;<em>OMG! I know her!</em></p>



<p>Ads alone have very little power to compel a purchase. But, couple them with a brand (story/narrative/emotional experience), and the odds of a sale greatly improve. </p>



<p>This is why ads and promotion alone do very little to impact sales. Until there is a narrative (emotion) attached to the name?</p>



<p>It’s crazy expensive white noise.</p>



<p>Ah, but what&#8217;s worse than a non-brand? A poisoned brand. If our brand is the story connected to our names (and by association our books), there can be nothing worse than the toxic brand.</p>



<h2 class="wp-block-heading"><strong>The Biggest <s>Loser</s> Brand Fail</strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.39.44-PM.png" alt="" class="wp-image-27367" width="493" height="364" srcset="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.39.44-PM.png 914w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.39.44-PM-200x148.png 200w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.39.44-PM-300x222.png 300w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.39.44-PM-768x568.png 768w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.39.44-PM-800x592.png 800w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.39.44-PM-541x400.png 541w" sizes="(max-width: 493px) 100vw, 493px" /><figcaption>I&#8217;m just spreading awareness&#8230;</figcaption></figure></div>



<p>The biggest brand fail I witness is how much authors underestimate the power of social media behavior and its consequential impact on their author brand.  </p>



<p>Social media is a massive part of our everyday lives. Everywhere we go, we see people fixated on smart phones, posting pics, messaging friends. Humans are wired to be social, so if you want to know where all the readers are? They are on-line.</p>



<p>***Whether this is good or bad is for another post entirely.</p>



<p>This said, we must appreciate that this isn&#8217;t 2008, the age before smart phones, a time when only early adopters lurked on Twitter and MySpace. </p>



<p>Back before roughly 2015, the largest and <strong>strongest </strong>part of the author brand happened to be the books (because a book is roughly 15 hours of interaction with the author&#8217;s &#8216;voice&#8217;).</p>



<p>But now? When people are constantly checking in with their favorite social site(s)? How we ACT and treat other people is the biggest part of the brand. It doesn&#8217;t matter how well we write, how awesome our books are, or how cheap we make our product. </p>



<p>If we poison our brand with too many negative somatic markers, we can devastate our brand, regardless how well we write, and the reason is this:</p>



<h3 class="wp-block-heading"><strong>The most powerful somatic marker of ALL is the negative one (namely because it&#8217;s intrinsically woven into our very survival). </strong></h3>



<p>This is why that tuna salad that gave you food poisoning fifteen years ago still makes your stomach heave just <em>thinking </em>about it. Your body is warning you that this food might kill you (even though logically, you know this tuna salad is fresh). </p>



<p>The primordial brain doesn&#8217;t care about logic. Lizard-brain is ALL emotions and experiences and these experiences have a MASSIVE impact on our brand. </p>



<p>There are authors I used to preorder their books. Now? I wouldn&#8217;t accept a book of theirs even if it were free.</p>



<p>Why? Because they forgot that people are watching, that flesh and blood humans are on the other side of that screen. </p>



<p>Their ranting, raving, complaining, spamming, name-calling, and trolling comments eventually added up so many negative experiences that there was pretty much no way to counter the effect.</p>



<h2 class="wp-block-heading"><strong>Branding is no longer just about the books. </strong></h2>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" decoding="async" src="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.34.10-PM.png" alt="" class="wp-image-27366" width="376" height="374" srcset="https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.34.10-PM.png 844w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.34.10-PM-200x200.png 200w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.34.10-PM-768x766.png 768w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.34.10-PM-800x798.png 800w, https://authorkristenlamb.com/wp-content/uploads/2019/09/Screen-Shot-2019-09-17-at-12.34.10-PM-401x400.png 401w" sizes="(max-width: 376px) 100vw, 376px" /></figure></div>



<p>Books are vital, but what elements are we adding to <em>our story</em> (our brand) when we&#8217;re online? When people see our content do they smile, laugh, feel good, want to share the fun? Or do they feel bullied, depressed, overwhelmed, targeted, or defensive?</p>



<p>Colin Shaw&#8217;s blog <a rel="noreferrer noopener" aria-label="'15 Statistics that Should Change the Business World but Haven't'  (opens in a new tab)" href="https://beyondphilosophy.com/15-statistics-that-should-change-the-business-world-but-havent/" target="_blank">&#8217;15 Statistics that Should Change the Business World but Haven&#8217;t&#8217; </a>collected some interesting stats that I&#8217;d like to share:</p>



<p><strong>It takes 12 positive experiences to make up for one unresolved negative experience. – &#8216;Understanding Customers&#8217; by Ruby Newell-Legner.</strong></p>



<p><strong>A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people.&nbsp;</strong><em><strong>– White House Office of Consumer Affairs.</strong></em></p>



<p><strong>70% of buying experiences are based on how the customer feels they are being treated. – McKinsey.</strong></p>



<p>When we&#8217;re on social media&#8230;</p>



<h2 class="wp-block-heading"><strong>Everything Matters </strong>in Branding</h2>



<p>Every post, comment, retweet adds to the story that is our author brand. </p>



<p>People might not remember exactly what we say, but they&#8217;ll always remember how we made them feel. In an age where audiences are flooded with too many choices, they&#8217;ll default to who they know, who they like, and who consistently makes them <em>FEEL</em> the best (loads of positive somatic markers). </p>



<p>Does this mean we can&#8217;t express opinions, that we need to be a cute kitten meme factory and Pod Person? Not at all. My advice is we&#8217;re wise to promote what we love instead of bashing what we hate. </p>



<p>For instance, if I&#8217;m a vegan and post &#8217;12 Reasons Vegans are Sexier&#8217; on Facebook, then fellow vegans will experience a positive somatic marker. </p>



<p>Those followers who aren&#8217;t vegans likely won&#8217;t react at all (a neutral somatic marker) <strong>because I&#8217;ve not placed them in the crosshairs of an attack</strong>. In fact, the non-vegan followers might even SHARE my post with vegan friends and family<em>.</em> And if not? </p>



<p>No big deal because we&#8217;re all still friends who can agree that we can be friends without being clones.</p>



<p>Oh, and we actually can disagree or inject a different opinion without being mean. Again, simply remember there are actual people on the other end.</p>



<h2 class="wp-block-heading"><strong>Keeping the ‘Social’ in Social Media</strong></h2>



<div class="wp-block-image"><figure class="aligncenter"><img loading="lazy" decoding="async" width="490" height="305" src="https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-13-at-9.37.22-AM.png" alt="" class="wp-image-25075" srcset="https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-13-at-9.37.22-AM.png 490w, https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-13-at-9.37.22-AM-200x124.png 200w, https://authorkristenlamb.com/wp-content/uploads/2018/07/Screen-Shot-2018-07-13-at-9.37.22-AM-300x187.png 300w" sizes="(max-width: 490px) 100vw, 490px" /></figure></div>



<p>Now that y’all have had a&nbsp;<em>Neuroscience 101</em>&nbsp;crash course—and I guarantee you will see Baader-Meinhof OR Kombucha at least three times in the next week—let’s get down to what’s most essential. </p>



<p><strong>Branding is all story.</strong> </p>



<p>It’s a collection of emotional experiences that tie our name to some set of descriptors (hopefully&nbsp;<em>positive&nbsp;</em>ones). This is why automation can&#8217;t substitute for hopping on-line and talking to people. It&#8217;s why the Golden Rule still rules and why YES, goofing off on Facebook and posting kitten videos counts as <strong>branding.</strong></p>



<p>Eventually, with love, care and nurturing, followers can become friends and even FANS.</p>



<p>So have fun. Relax. Show up. Be present and engage authentically. Go write great books and enjoy the people you meet along the way.</p>



<h3 class="wp-block-heading"><strong>I love hearing from you, and I am NOT above BRIBERY!</strong></h3>



<p>What are your thoughts on &#8216;branding&#8217;? Does it seem more doable now? The brands I teach y&#8217;all how to build are fun and simple and require minimal upkeep because you have brilliant books to write! </p>



<p>If you want a step-by-step on how to create a brand as unique as you that will specifically attract YOUR equally unique audience and then cultivate them into an amazing and supportive network of fans? Seriously, save time and money and just grab a copy of <a href="https://www.amazon.com/Rise-Machines-Human-Authors-Digital/dp/1938848322" target="_blank" rel="noreferrer noopener">Rise of the Machines.</a></p>



<p>So again, any thoughts, questions, opinions? I do love hearing from you.</p>



<p><strong>What do you WIN? For the month of JANUARY, for everyone who leaves a comment, I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice.</strong></p>



<h2 class="wp-block-heading"><strong>What do you win?</strong></h2>



<p><strong>The unvarnished truth from yours truly.&nbsp;I will pick a winner once a month and it will be a critique of the first 20 pages of your novel, or your query letter, or your synopsis (5 pages or less).</strong></p>



<p>DECEMBER&#8217;S WINNER Rae Longest. Please email your 5,000 word Word doc, Times New Roman, double-spaced, 12 point font to kristen at wana intl dot com. Put CONTEST WINNER in all caps in heading so I see you and CONGRATULATIONS!</p>



<h2 class="wp-block-heading"><strong>Classes</strong></h2>



<p>***Remember, ALL classes come with a FREE recording of class</p>



<h3 class="wp-block-heading"><span style="text-decoration: underline;">Business Classes</span></h3>



<p>All classes taught by USA Today Best-Selling Author/Top Podcaster Cait Reynolds</p>



<p><a href="https://authorkristenlamb.com/event-registration/?ee=98" target="_blank" rel="noreferrer noopener">The POD PEOPLE Podcasting BUNDLE: 3 Classes 1 Low Price</a></p>



<p>$199 for ALL THREE CLASSES. <strong>Normal FULL PRICE for&nbsp;all three classes&nbsp;is $377 USD or $317 USD&nbsp;even with all the early registration discounts</strong></p>



<p>If, however, you choose to buy individually&#8230;</p>



<p><strong><a href="https://authorkristenlamb.com/event-registration/?ee=95" target="_blank" rel="noreferrer noopener">Introduction to Podcasting</a></strong></p>



<p><strong>$99 USD </strong></p>



<p><strong><a href="https://authorkristenlamb.com/event-registration/?ee=96" target="_blank" rel="noreferrer noopener">Writing for Podcasting</a></strong></p>



<p><strong>$129 USD </strong></p>



<p><strong><a href="https://authorkristenlamb.com/event-registration/?ee=97" target="_blank" rel="noreferrer noopener">How to Make Money &amp; The Business of Podcasting</a></strong></p>



<p><strong>$149 USD </strong></p>



<h3 class="wp-block-heading"><strong><span style="text-decoration: underline;">Craft Classes</span></strong></h3>



<p></p>



<p><a href="https://authorkristenlamb.com/event-registration/?ee=84" target="_blank" rel="noreferrer noopener">ON DEMAND The Edge: How to Write Mystery, Suspense &amp; Thriller</a> (Kristen Lamb)</p>



<p><strong>$65 USD Use Thrill10 for $10 off</strong></p>



<p>***More craft classes coming next post. Apologies, but have has a cold for several days so running behind.</p>
<p>The post <a href="https://authorkristenlamb.com/2022/01/branding-attention-busy-brains-in-a-busy-world/">Branding &#038; Attention: Busy Brains in a Busy World</a> appeared first on <a href="https://authorkristenlamb.com">Kristen Lamb</a>.</p>
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		<item>
		<title>Brain Games&#8212;Are You Unwittingly Killing Your Book Biz?</title>
		<link>https://authorkristenlamb.com/2016/01/brain-games-are-you-unwittingly-killing-your-book-biz/</link>
					<comments>https://authorkristenlamb.com/2016/01/brain-games-are-you-unwittingly-killing-your-book-biz/#comments</comments>
		
		<dc:creator><![CDATA[Kristen Lamb]]></dc:creator>
		<pubDate>Tue, 19 Jan 2016 16:17:35 +0000</pubDate>
				<category><![CDATA[Social Media Platform]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[branding for authors]]></category>
		<category><![CDATA[how to cultivate an audience]]></category>
		<category><![CDATA[how to sell more books]]></category>
		<category><![CDATA[Kristen Lamb]]></category>
		<category><![CDATA[marketing for writers]]></category>
		<category><![CDATA[neuroscience and branding]]></category>
		<category><![CDATA[neuroscience and marketing]]></category>
		<category><![CDATA[pay the writer]]></category>
		<category><![CDATA[social media for writers]]></category>
		<guid isPermaLink="false">https://warriorwriters.wordpress.com/?p=18737</guid>

					<description><![CDATA[<p>I'm going to show you some cool tricks that will help you reach out to readers and improve your book sales and up the effectiveness of your promotional efforts.</p>
<p>The post <a href="https://authorkristenlamb.com/2016/01/brain-games-are-you-unwittingly-killing-your-book-biz/">Brain Games&#8212;Are You Unwittingly Killing Your Book Biz?</a> appeared first on <a href="https://authorkristenlamb.com">Kristen Lamb</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><div id="attachment_18743" style="width: 620px" class="wp-caption aligncenter"><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-18-58-pm/" rel="attachment wp-att-18743"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-18743" class="size-large wp-image-18743" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-18-58-pm.png" alt="Image courtesy of Flickr Creative Commons via Cortto" width="620" height="394" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-18-58-pm.png 633w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-18-58-pm-600x381.png 600w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-18-58-pm-300x191.png 300w" sizes="(max-width: 620px) 100vw, 620px" /></a><p id="caption-attachment-18743" class="wp-caption-text">Image courtesy of Flickr Creative Commons via Cortto</p></div></p>
<p>The past three weeks have been the weirdest game of telephone ever. In my scandalous post <a href="https://warriorwriters.wordpress.com/2015/12/29/pay-the-writer-pirates-used-bookstores-why-writers-need-to-stand-up-for-whats-right/" target="_blank">Pay the Writer,</a> I <em>knew</em> this would happen but there really was just no getting around it. I knew the second I made any negative commentary about a sacred cow (used bookstore) we&#8217;d have problems.</p>
<p>I also knew my post was going to ripple through the web and get redacted down to the juicy and untrue morsel of: <strong>Did you hear? Kristen Lamb hates used bookstores.</strong></p>
<p>But this is a really cool lesson in neuroscience and communication and I believe that nothing should ever be wasted. I&#8217;m going to use this to show you some cool tricks that will help you reach out to readers, improve your book sales and up the effectiveness of your promotional efforts.</p>
<h2><strong>THANK YOU Critics for Proving My Point</strong></h2>
<p>So, this all started when I got pissed off at <strong>writers</strong> (not readers). <strong>Writers</strong> were sharing an article with a click-bait headline that was bashing Amazon (and by association all on-line retailers) and digital while hailing the great return of the used bookstore. All would have been fine…had the article simply been hailing the return of the used bookstore. I love used bookstores. Need a 12 Step Program for the money I spend there.</p>
<p>But the article wasn&#8217;t just hailing the return of the used bookstore. The article was using this as an opportunity to bash the best (and only remaining) ways authors are paid.</p>
<p>Here&#8217;s the thing. All that lovely <em>exposure</em> a used bookstore offers does writers no good if you spend an entire article trashing the only remaining places to buy NEW. And not just any article…a <em>Washington Post </em>article.</p>
<p>And yes, I called foul. It was a dirtbag move that was undermining writers and their ability to earn a living. I knew I&#8217;d take heat and I would do it again.</p>
<p>Anyway, back to the brain.</p>
<p>If you read my book <em><a href="http://www.amazon.com/Rise-Machines-Human-Authors-Digital-ebook/dp/B00DP7II4A" target="_blank">Rise of the Machines&#8212;Human Authors in a Digital World </a></em>you&#8217;re going to find it has <strong>a lot</strong> of neuroscience in it. The human brain is a really interesting thing and the more you understand it, the more effective your brand and promotions will be.</p>
<h2><strong><span style="color:#0000ff;">Did you know that the human brain only begins listening at the first active verb?</span></strong></h2>
<p>So if you say, &#8220;Don&#8217;t forget your keys.&#8221; What your brain <em>hears </em>is, &#8220;<span style="color:#ff0000;"><strong>Forget</strong></span> your keys.&#8221;</p>
<p>Seriously, use this with goal-setting and resolutions and I promise it will change your life. I say, instead, &#8220;Kristen, <span style="color:#0000ff;"><strong>remember</strong></span> your keys.</p>
<p>This was why I knew my blog was going to probably come back and bite me. Yes, I knew I needed to construct it better. I had pneumonia when I wrote it and was ticked off, so I really just didn&#8217;t care.</p>
<p>For the folks who took time and read the blog post thoughtfully, they were dumbfounded that anyone disagreed with what I said.</p>
<p>I never really attacked used bookstores. I attacked the article.</p>
<p>I repeatedly said buy from used bookstores and that I buy from them. I even said feel free to promote them…but make sure to educate readers that you don&#8217;t get paid there so IF they read something of yours they LIKE, please buy something new.</p>
<p>That&#8217;s pretty much it.</p>
<p>And it IS okay to disagree with me. But many people who initially believed they disagreed with me, later realized they actually didn&#8217;t. We&#8217;d run into terrible miscommunication fueled by my NyQuil induced fugue state <img src="https://s.w.org/images/core/emoji/15.0.3/72x72/1f61b.png" alt="😛" class="wp-smiley" style="height: 1em; max-height: 1em;" /> .</p>
<p>The problem (I feel) came as a side-effect of the digital age and that people tend to do a lot of scanning material. And while it was all kind of a pain in the @$$, I think some great discussion about authors being paid has come out of it and today we are going to use it for a very different but VERY useful lesson.</p>
<h3><strong>What Went Sideways?</strong></h3>
<p><div id="attachment_18746" style="width: 454px" class="wp-caption aligncenter"><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-25-29-pm/" rel="attachment wp-att-18746"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-18746" class="size-full wp-image-18746" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-25-29-pm.png" alt="Image via Flickr Creative Commons courtesy of Steve and Shanon Lawson" width="454" height="570" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-25-29-pm.png 454w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-25-29-pm-239x300.png 239w" sizes="(max-width: 454px) 100vw, 454px" /></a><p id="caption-attachment-18746" class="wp-caption-text">Image via Flickr Creative Commons courtesy of Steve and Shanon Lawson</p></div></p>
<p>Because I had to <em>add a caveat</em> to many of my assertions, I knew I was running a huge risk. Any audience member who was not wholly focused? I chanced losing. When I wrote an assertion akin to:</p>
<p><span style="color:#0000ff;"><strong>Don&#8217;t promote used bookstores, unless you then tell readers at some point they are going to need to buy new. If we don&#8217;t educate our reader, they won&#8217;t know how to support us&#8230;</strong></span></p>
<p>What do you think most people scanning the article likely saw?</p>
<p><span style="color:#0000ff;"><strong><span style="color:#ff0000;">Don&#8217;t promote used bookstores.</span></strong></span></p>
<p>Every single article later criticizing me completely missed the point of my blog, likely because they scanned it or relied on second hand accounts.</p>
<p>Or worse? The reading comprehension in this country is at an all-time low. This morning I awoke to a blog claiming I was up in arms that writers needed to be paid royalties on used books. WTH? Okay, some people apparently need me to blog in crayon and use way smaller words.</p>
<p>I got this on Facebook last night.</p>
<p><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-32-46-pm/" rel="attachment wp-att-18747"><img loading="lazy" decoding="async" class="aligncenter size-full wp-image-18747" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-32-46-pm.png" alt="Screen Shot 2016-01-18 at 5.32.46 PM" width="514" height="128" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-32-46-pm.png 514w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-32-46-pm-300x75.png 300w" sizes="(max-width: 514px) 100vw, 514px" /></a></p>
<p><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-33-26-pm/" rel="attachment wp-att-18748"><img loading="lazy" decoding="async" class="aligncenter size-full wp-image-18748" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-33-26-pm.png" alt="Screen Shot 2016-01-18 at 5.33.26 PM" width="527" height="79" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-33-26-pm.png 527w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-33-26-pm-300x45.png 300w" sizes="(max-width: 527px) 100vw, 527px" /></a></p>
<p>For the record, all my human sacrifices are on altars constructed of old <strong>hardbacks.</strong> Paperbacks soak in blood too quickly and then you can&#8217;t finish summoning the demon properly&#8230;</p>
<p>Moving on.</p>
<h2><span style="color:#0000ff;"><strong>Another weird trick about the brain is that order dictates emotional weight/importance.</strong></span></h2>
<p>So, if you work for me as my assistant and I tell you, &#8220;I need you to get me Tom&#8217;s number, an appointment with the dentist and an espresso.&#8221;</p>
<p>What will you assume that I probably want the most/first? What are you <em>also</em> most likely to <strong>remember</strong>?</p>
<p>If the AC guy shows up and your kids start blowing up your phone with texts and you spill coffee in your crotch and you then look at your watch an hour later…which item are you most likely to recall? That I needed Tom&#8217;s number.</p>
<p>Thus, when the original article that send me into orbit <em>began</em> with bashing Amazon and digital sales…then <em>later</em> talked about the rise of used bookstores. What do you think was the most lasting impression on the brain, whether readers were conscious of it or not?</p>
<h2><span style="color:#0000ff;"><strong>If the brain uses order to assign importance, then many <em>Washington Post </em>readers walked away not just feeling good about a used bookstore. They also walked away believing Amazon and digital were bad because the article </strong></span><span style="color:#0000ff;"><strong><em>began with that.</em></strong></span></h2>
<p>That was part of why I was so angry. It was a blatant manipulation of the audience. See, people like me can spot the man behind the curtain.</p>
<p><strong>***BONUS TIP: When people are emotional, angry or upset, they will reverse the order (emotional distancing). So, if you are in a fight with your wife and she finally tells you what is wrong? And she says, &#8220;You forgot the dishwashing soap, left your clothes in the dryer, and we don&#8217;t spend time together anymore.&#8221; You are wasting your breath arguing about dish soap. She does NOT CARE ABOUT DISH SOAP. Book a B&amp;B. You can thank me later.</strong></p>
<h2><strong>Brain Business&#8212;ARE YOU KILLING YOUR BOOK BIZ?</strong></h2>
<p><div id="attachment_18750" style="width: 620px" class="wp-caption aligncenter"><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-41-24-pm/" rel="attachment wp-att-18750"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-18750" class="size-large wp-image-18750" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-41-24-pm.png" alt="Original image via Flickr Creative Commons courtesy of Frankeileon" width="620" height="477" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-41-24-pm.png 754w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-41-24-pm-600x462.png 600w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-41-24-pm-300x231.png 300w" sizes="(max-width: 620px) 100vw, 620px" /></a><p id="caption-attachment-18750" class="wp-caption-text">Original image via Flickr Creative Commons courtesy of Frankeileon</p></div></p>
<p>You, dear writer have gone through all this trouble to build a platform of not just writers, but people who might be readers (code for family friends and regular folks who might buy a book). They look to YOU to be their expert and guide.</p>
<p>Since only about 5% of the literate population are the type who inhale multiple books a week, most of these folks may read a handful of books a year if that.</p>
<p>Who cares if it is <em>your</em> book?</p>
<p>Since they are NOT the type of reader who requires an intervention for their habit, this argument about everyone who reads books being so broke they can&#8217;t buy new is crap.</p>
<p>Most regular folks? If they want a book, they buy off Amazon or go to a B&amp;N at their local mall. They&#8217;re generally not the reader who&#8217;s trolling the bargain bins in front of Half Price Books because they just sold some plasma and can afford a couple new Neil Gaiman books.</p>
<h3><strong>Ignore Outliers</strong></h3>
<p>The BIGGEST mistake too many writers make is they assume they are selling to <em>themselves. </em>That their best market is the <em>avid reader. </em>Yes, we <em>love</em> the avid reader. But she is rare and not our <em>best</em> market.</p>
<p>The left side of the bell curve (the complete non-reader) is not our market at all. But the far-right, the reader who goes through a book a day? That reader would go bankrupt trying to buy everything new. She&#8217;s going to buy mostly used or check out stuff from a library and frankly I don&#8217;t blame her.</p>
<p>Also, she&#8217;s likely going to be a far pickier reader to please, so reviews are going to be much rarer because she&#8217;s a tougher to impress than the person who reads two books a year.</p>
<p>So we ignore the non-reader for the most part. Not a bad plan. But then writers ALL chase after the far right part of the Bell Curve (The White Stag).</p>
<p><div id="attachment_18751" style="width: 620px" class="wp-caption aligncenter"><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-46-26-pm/" rel="attachment wp-att-18751"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-18751" class="size-large wp-image-18751" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-46-26-pm.png" alt="Original image via Flickr Creative Commons and courtesy of Richard Fisher" width="620" height="528" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-46-26-pm.png 670w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-46-26-pm-600x511.png 600w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-46-26-pm-300x256.png 300w" sizes="(max-width: 620px) 100vw, 620px" /></a><p id="caption-attachment-18751" class="wp-caption-text">Original image via Flickr Creative Commons and courtesy of Richard Fisher</p></div></p>
<p>And THEN we <strong>ignore</strong> <strong>the 90% of the population in need of being informed or entertained.</strong> I call those Brown Deer Readers (fat part of the bell curve).</p>
<p><div id="attachment_18752" style="width: 620px" class="wp-caption aligncenter"><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-51-37-pm/" rel="attachment wp-att-18752"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-18752" class="size-large wp-image-18752" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-51-37-pm.png" alt="Original image via Flickr Creative Commons, courtesy of John Stratford." width="620" height="471" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-51-37-pm.png 743w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-51-37-pm-600x455.png 600w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-51-37-pm-300x228.png 300w" sizes="(max-width: 620px) 100vw, 620px" /></a><p id="caption-attachment-18752" class="wp-caption-text">Original image via Flickr Creative Commons, courtesy of John Stratford.</p></div></p>
<p>Yes, the White Stags <em>loooove </em>the used bookstores, but Brown Deer Readers? Not so much. And there are a heck of a lot more of them and guess what?</p>
<h2><strong>Brown Deer Readers are the game-changers.</strong></h2>
<p>J.K. Rowling did not become a billionaire by landing only White Stags. She became a billionaire by captivating the fat part of the bell curve of folks who didn&#8217;t believe they enjoyed books…until <em>her</em> books.</p>
<p>The fat part of the bell curve would rather be trying out pilates or watching Game of Thrones or head shooting buddies on PS4.</p>
<p>THIS is the reader you want. It is the reader I want. Why? Because when you captivate <em>these readers</em> this is when legends are made.</p>
<p>There are people who will tell you they do not read. They do not consider themselves readers, <strong>BUT they bought every single 50 <em>Shades </em>book in hard cover. </strong>They bought every <em>Twilight,</em> every <em>Harry Potter</em> book. They are the most avid fans any novelist can have simply <em>because they are NOT avid readers</em>.</p>
<p>Many of these folks still believe they hate reading…but they love YOUR books.</p>
<p>These people become an author&#8217;s single greatest asset. They will not only buy your books, they will <em>evangelize them.</em></p>
<p>THIS is OUR CUSTOMER.</p>
<p>Now. Go back to what I was talking about. Modern communication.</p>
<p>You post articles and blogs bashing digital and Amazon. Regular people in your platform see those scroll by and since they are not avid readers, they don&#8217;t read further. They don&#8217;t want to buy books. They like you so they want to buy YOUR book (maybe).</p>
<p>Later, your books come out. I can tell you (from my background) what very likely will happen.</p>
<p><em>Wow! I see Penelope&#8217;s book is out. Better not get a digital copy or go to Amazon. She said it was bad. </em></p>
<p><div id="attachment_18744" style="width: 620px" class="wp-caption aligncenter"><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-21-15-pm/" rel="attachment wp-att-18744"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-18744" class="size-large wp-image-18744" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-21-15-pm.png" alt="Image via Flickr Creative Commons courtesy of coolio-claire" width="620" height="463" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-21-15-pm.png 756w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-21-15-pm-600x448.png 600w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-21-15-pm-300x224.png 300w" sizes="(max-width: 620px) 100vw, 620px" /></a><p id="caption-attachment-18744" class="wp-caption-text">Image via Flickr Creative Commons courtesy of coolio-claire</p></div></p>
<p>And THIS is what started it all. Being aware what we are posting because we are supposed to be guiding our consumers, not confusing them. We cannot take for granted that every person buying our books is an avid reader who understands the book business.</p>
<p>Khaled Hosseini tells a funny story of how his mother bought all the copies she found of his book <em>The Kite Runner </em>in Iran not knowing she was buying pirated copies of his work and that he would never make a dime off her beautiful gesture of support.</p>
<h3><strong>Use Our Brains Other Places</strong></h3>
<p><div id="attachment_18745" style="width: 493px" class="wp-caption aligncenter"><a href="https://warriorwriters.wordpress.com/2016/01/19/brain-games-are-you-unwittingly-killing-your-book-biz/screen-shot-2016-01-18-at-5-23-13-pm/" rel="attachment wp-att-18745"><img loading="lazy" decoding="async" aria-describedby="caption-attachment-18745" class="size-full wp-image-18745" src="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-23-13-pm.png" alt="Image courtesy of Flickr Creative Commons courtesy of Pierre Olivier-Carles" width="493" height="322" srcset="https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-23-13-pm.png 493w, https://authorkristenlamb.com/wp-content/uploads/2016/01/screen-shot-2016-01-18-at-5-23-13-pm-300x196.png 300w" sizes="(max-width: 493px) 100vw, 493px" /></a><p id="caption-attachment-18745" class="wp-caption-text">Image courtesy of Flickr Creative Commons courtesy of Pierre Olivier-Carles</p></div></p>
<p>How we say things has always mattered. Now that we are in the digital age it is probably more important simply because we are dealing with an overwhelmed and distracted audience. The opportunities for miscommunication are endless.</p>
<p>I don&#8217;t regret writing the post, but I could have saved myself a lot of time defending misunderstanding if I&#8217;d followed my own teachings.</p>
<p>But phrasing stuff in the negative is so common and it&#8217;s a killer. I see writers doing promotions all the time and I cringe because they&#8217;re shooting themselves in the foot (I see this with businesses too, btw).</p>
<p><strong>Don&#8217;t forget to buy my book!</strong></p>
<p>What did you just tell your audience?</p>
<p><span style="color:#ff0000;"><strong><del><span style="color:#333300;">Don&#8217;t</span></del> forget to buy my book!</strong></span></p>
<p><strong><del>Don&#8217;t</del> <span style="color:#0000ff;">forget to sign up for my newsletter!</span></strong></p>
<p><strong><del>Don&#8217;t</del> <span style="color:#ff0000;">miss this promotion!<br />
</span></strong></p>
<p>Strive to tell people what you do want. It&#8217;s far more effective. If you are writing to make a living, you&#8217;re going to have to communicate clearly to consumers because it is really easy to confuse them. Yes, I love used bookstores, but I really am fond of being able to pay my light bill even more. So I work hard to promote places I am paid because I appreciate how easy it is to confuse a consumer. Trust me, they can find a used bookstore on their own <img src="https://s.w.org/images/core/emoji/15.0.3/72x72/1f609.png" alt="😉" class="wp-smiley" style="height: 1em; max-height: 1em;" /> .</p>
<p>So what are y&#8217;all&#8217;s thoughts?</p>
<p>Seriously, now does every fight you&#8217;ve ever had with your spouse make sense? Do you now understand why your kid keeps forgetting his backpack? <em>Don&#8217;t forget your backpack!</em> Have you spent too much time chasing after avid readers and underestimated the regular folks? What are your thoughts? Aside from wondering why I hate used bookstores <img src="https://s.w.org/images/core/emoji/15.0.3/72x72/1f61b.png" alt="😛" class="wp-smiley" style="height: 1em; max-height: 1em;" /></p>
<p>I love hearing from you!</p>
<p>To prove it and show my love, for the month of JANUARY, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novel.</p>
<p>And yes, I am a complete and total slacker. December&#8217;s winner will be announced later because I seriously had three posts go viral. Great problem to have…but tabulating a winner? Gonna take a little time. Love you *air kiss*</p>
<h2><strong><span style="line-height:1.5;">Remember to check out the new classes listed at W.A.N.A International. </span><span style="color:#ff0000;"> </span></strong></h2>
<h2><strong><span style="color:#ff0000;"><a href="http://wanaintl.com/event-registration/?ee=387" target="_blank">Branding for Authors (THIS SATURDAY).</a> This is your best way to get PAID in the digital age. We have to cultivate that 1000 die hard fans. FIND YOUR BROWN DEER!</span></strong></h2>
<p>Also, I have one craft class listed. Y<a href="http://wanaintl.com/event-registration/?ee=390" target="_blank">our Story in a Sentence&#8212;Crafting Your Log-Line.</a> Our stories should be simple enough to tell someone what the book is about in ONE sentence. If we can&#8217;t do this, often there is a plot problem. This class is great for teaching you how to be master plotters and <span style="color:#0000ff;"><strong>the first TEN SIGNUPS get their log-line shredded for free</strong></span>, so you will be agent ready for the coming year.</p>
<p><strong><span style="color:#0000ff;">For those who need help building a platform and keeping it SIMPLE, pick up a copy of my latest social media/branding book<em> <span style="color:#ff0000;">Rise of the Machines&#8212;Human Authors in a Digital World</span></em> on</span> <a href="http://www.amazon.com/Rise-Machines-Human-Authors-Digital-ebook/dp/B00DP7II4A/ref=sr_1_2?ie=UTF8&amp;qid=1408979136&amp;sr=8-2&amp;keywords=Rise+of+the+machines" target="_blank">AMAZON</a>, <a href="https://itunes.apple.com/us/book/rise-of-the-machines/id727223890?mt=11" target="_blank">iBooks</a>, or <a href="http://www.barnesandnoble.com/w/rise-of-the-machines-kristen-lamb/1117165949?ean=2940148405238" target="_blank">Nook</a>. </strong></p>
<p>The post <a href="https://authorkristenlamb.com/2016/01/brain-games-are-you-unwittingly-killing-your-book-biz/">Brain Games&#8212;Are You Unwittingly Killing Your Book Biz?</a> appeared first on <a href="https://authorkristenlamb.com">Kristen Lamb</a>.</p>
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