);

Bad Lamb Academy Portal

TROUBLESHOOTING:

  • If you have trouble logging in, first try switching browsers and usually that clears up the problem.
  • If the sound or video quality isn’t as good as you’d like it, this usually has to do with your Internet speed.
  • There will always be a call in number at the top of the chat box when you log in, so you can at least hear the class if you’re experiencing problems due to Internet speed.
  • The recording, itself,  isn’t affected since Bad Lamb Academy uses the fastest Internet available. Thus, if your video is lagging or audio gets wonky, that has to do with your Internet speed. Sadly, the NSA won’t let us take over the Internet. We can’t fix your Internet speed, but we CAN make sure you receive an amazing recording.
  • Remember that, if you go to a public place to connect to wi-fi, it will very likely slow down your Internet connection and could interfere with quality.
  • Remember if you live in a rural area, Internet speed can be impacted as well.
  • Sometimes other devices such as smart phones or tablets can access our classed (especially newer devices), but not always.
  • Please attend class on a laptop or desktop computer. We can’t be liable for a class not working on a phone or tablet.
  • If the class DOES actually work on your smart device, but then the feed hangs during class, please refresh. This will log you out then in. This happens almost immediately so you shouldn’t miss more than a few seconds or couple minutes.
  • ALWAYS have a lot of FUN!