Kristen Lamb

Author, Blogger, Social Media Jedi

Kristen Lamb — Photo

Daily Archives: February 18, 2016

Might I suggest one of these...
I think we need to renegotiate the terms…

One of the reasons I did such a detailed post about the pop culture and how it’s impacting artists (A Culture Addicted to FREE) is that for us to make any solid plan, we need to gain a good understanding of how things are being run and also grasp current consumer habits.

To fix any problem, we must be aware of what are called operational constraints.

Operational constraints are any real or potential roadblocks in the way of our goals. If you ever do a S.W.O.T. Analysis, which I strongly recommend, it stands for Strengths, Weaknesses, Opportunities and Threats. Any time we do business—which writing IS a business—we need an accurate picture of the terrain so we make wise business decisions and can plan ahead.

Image via Wikipedia
Image via Wikipedia

The entire reason for me blogging about the impact streaming could have on our industry is because that is part of the S.W.O.T. matrix (under Threats). If we only look at what’s going on today, we’re reactive and have fewer options (if any) and we lack maneuverability. If, however, we do the projections and hypothesize about what likely could happen? We’re in a far stronger position and can gain massive advantage.

For instance, in 2007 I took MAJOR heat for saying social media and blogging was going to be a huge game-changer and vital for success.

I could have been wrong, but I planned accordingly and built a brand anyway (just in case).

For all those who felt all they needed was a good book? Who didn’t feel they needed to be on-line? It’s been an uphill battle and they missed out on a LOT of the crazy momentum generated by the initial BIG BANG of Web 2.0 expanding. They were also in a bad spot when literary agents came back with, “Great book. I’d love to rep it but you have no platform. Come back when you get one.”

Yes, Writers ARE Entrepreneurs

Craftfest

I get that the world often does not see what we do as a business, that for some reason when we tether money to our work then we are no longer doing “art.” Here’s the thing, haters hate for two reasons.

Either a) they benefit from the status quo or b) they believe they are unsuccessful solely because of a system they falsely think is set in stone. Anyone who changes the system can expose the delusion.

For instance, before self-publishing it was easy to believe we were rejected simply because NY only wanted commercial junk (not because we had no frigging clue how to actually write).

Ignore haters. They aren’t going to pay your bills so they don’t get a vote.

Before we talk more about the nitty gritty of the business of what we do, I am going to say this again.

Free is an excellent servant, but a horrible master.

I am all for FREE. I am against the rampant misuse of FREE. FREE will roll over and sit and fetch our slippers. Problem is? We have been letting FREE pee on the carpets and eat the couch cushions. FREE needs obedience training and we are the master. Us whining that FREE keeps embarrassing us by humping the mailman’s leg is not productive.

Writer up and tell FREE to SIT!

Businesses use FREE all the time…to generate business (as in PAID work). We need to do the same. But good businesses don’t just “make stuff FREE.” They get a good idea of the overall topography and then use FREE to maneuver advantage.

If we want to change things and make a good living doing what we do, then we must understand the market to use FREE effectively. Additionally, us looking at streaming and how other artists are being impacted negatively is not whining if we then take that knowledge and do something.

ALL business do this. But apparently when authors act like a business we are accused of whining…which is pissing me off more than a little.

We don’t get what we work for, we get what we negotiate.

My family owns the top sign company in Fort Worth, TX. We do those huge monument signs, lighted signs (think Target, Home Depot, Chili’s, etc.). But we’ve had customers we had to fire. Doing business with them simply was not profitable. Were we whining? No, we were making a business decision.

We decided that the customer’s Pain in the Ass Factor far outweighed their Profit Factor and decided to part ways and find a situation that suited us better. Writers can do the same.

At this juncture, we as artists have two options when it comes to changing our situation in the marketplace. One is what we have been doing here lately.

Power of the Purse

Image via Demi-Brooke Flickr Creative Commons
Image via Demi-Brooke Flickr Creative Commons

We educate consumers and use consumer pressure to make the market equitable. That happens all the time. Nike got seriously bad PR for using sweatshops in Asia. The bad press did major damage to their brand and their sales. Feeling pressure from consumers, they had to change their ways unless they wanted to go out of business. Spotify, Pandora, and iTunes have come under scrutiny for exploiting artists.

Fearing consumer wrath? These companies will either change or the power of the purse will exact punishment.

It’s happened before in many other industries.

Food Lion never recovered from a scandal involving bleaching old meat. Taco Bell was hammered (and sued) over their use of Mystery Meat, which gave their brand and bottom line a beating. The chocolate industry was forever altered when consumers found out about the horrific practices and use of child labor. Many major chocolate manufacturers are now almost completely Fair Trade and this was all brought about by consumer pressure.

If shaming and purchasing power works for these other industries? Can work for ours too. But? It might not. So we need to prepare for that.

In the meantime, we are a business so we need to focus more on what we can control.

We Create Something of VALUE

Johnny Cat wants to write his memoir...
Johnny Cat wants to write his memoir…

Before we can talk at ALL about business I need you to get one thing through your head.

Writers create something of VALUE. We create what people WANT.

I get that folks are addicted to FREE, but they will pay for something they find value in. Our job is to create that value and stop abusing FREE. But why do we struggle with believing what we do has value? A lot of it comes from outside pressure.

One example that I keep seeing used over and over since I started all this with Pay The Writer is the idiot example of a ditch digger.

Just because you decided to dig a ditch doesn’t mean anyone owes you money for a ditch they never asked for.

This is a non sequitur being used to shame us. It is using a false assumption that no one wanted what we created in the first place.

To paraphrase what the Founding Fathers said to King George?

Bite me.

IF no one wanted stories, then why bother with bookstores, movies, television and non-stop streaming entertainment? If no one wanted to buy books then Amazon would have never set up the infrastructure to take business away from the Big Six and make them into the Spiffy Five. If no one wants books, then how the hell are so many selling? The Martian (which was self-published, btw) sold 750,000 copies just in the US and MATT FREAKING DAMON played the protagonist in a blockbuster movie.

I guess it’s a good thing Andy Weir dug that ditch no one asked for.

Basic rule of capitalism? We all create something people don’t want…yet. The thing is our customers simply don’t yet know they want it.

What if Henry Ford never bothered with figuring out how to manufacture automobiles because no one wanted them?

If I had asked people what they wanted, they would have said faster horses.”

~Henry Ford

What if Edison hadn’t bothered with light bulbs? What if the Wright Brothers….

Y’all get the point.

People DO want books. They DO want an escape. They DO want information and entertainment. Trick is to make them want OUR book (that’s another post).

People WANT books, so anyone who uses that ditch digger analogy from now on can just pound sand because the analogy falls apart that writers creating books are anything like this ditch digger creating random holes.

A true parallel is that places like Amazon are acting as connectors/brokers. They know people who LIKE and WANT books and we MAKE books. We do business because every book Amazon moves and delivers for us? We get paid a portion of that.

This is like having a service that connects People in Desperate Need of a Ditch with People with Shovels and Ditch-Digging Skills. There’s an understood contract that if we dig a ditch someone wanted? The broker is paid, but WE ARE TOO.

And, as an owner of a sign company? We get paid really, really well for digging ditches.

Thus, to treat writers as if we are that weird guy who jumps out into traffic and squeegees windshields and then breaks windows if the customer victim doesn’t pay? It’s uncool and inaccurate.

But back to writers…

I don’t think any of us are asking to be paid on books we never sell. But if we do sell? Then whoever is acting as this middleman/connector needs to give us a rate we find to be a sound business decision or…

Screen Shot 2016-02-18 at 10.55.45 AM

Musicians are doing this. They are saying that getting paid $0.0006 every time a song is played and having to split that $0.0006 per song with everyone who produced the song is BS. They’re saying that if my song is played a million times, the royalty should be more than $17…so Pandora? BUH BYE.

Start With the PRODUCT

BLUE STEAK. But look how CLEVER it is! Really, it's YUMMY.
BLUE STEAK. But look how CLEVER it is! Really, it’s YUMMY.

Since we are a business, we have to create a product consumers want to buy. In my POV? A lot of authors are too busy being clever in their writing and ignoring substance.

We just want a good steak…no need to make it blue. That’s just weird.

And for all the Wanna Be Authors who are slapping up junk with crappy unedited writing, shoddy formatting and covers that look like they were done by a one-eye drunk? No one wants it. And if they do? I’m a huge fan of Economist F.A. Hayek. If people want to PAY for that? Then it is just.

If people want to pay $300 for a ticket to see Kanye West but won’t go to see a concert pianist even though it’s only $20? I question their taste, but it’s just because consumers have spoken with their dollars.

If people want 50 Shades and not the next great literary genius story? I don’t like it, but people vote with dollars.

Aaaahhhhhhhhh!
Aaaahhhhhhhhh!

But if the product isn’t selling? Then we’ve failed on some vector and the first one to scrutinize would be the actual product.

Code for try harder.

Write more books and better books. Remember we are not writing for US, but for the reader. We are in the entertainment industry and entertainment implies that more than one person is getting something out of the deal.

I’ve been in workshops where the author was the only one who understood what the hell was going on and when criticized by the audience? They argued. Okay, then be happy selling ONE book because you’ve written for an audience of one.

Invest in good editing, formatting, etc. Yada yada yada.

Create Your Own Economy

The trick of all of this is to create a product consumers want (and ALL businesses have to do this). If we do that and we build a strong enough brand? We don’t NEED iTunes, Amazon, B&N, etc. Thing is, they need us way more than we need them.

Trust me. Amazon does NOT want Andy Weir or Hugh Howey or Grant Cardone to go, You know what? It’s not you, it’s me. Wait, it IS YOU and I think I’ll do my own distribution. Thanks.

The Sword of Technology Cuts Both Ways

The same exact technological innovations that allowed Amazon to plunder the Big Six are the same advances we can use to walk away. We can do our own distribution, our own subscription services, streaming, etc. (there are services popping up to fill that vacuum). We will talk more about these options later, but the point I am making is that if we create a good product and combine it with a solid brand?

We are being a business and in being a business? We can choose how to do business and thereby set the terms of the relationship (or the grounds for terminating that relationship).

In coming posts we will delve more into FREE, how to use it and when to use it. We will talk a lot more about the business side of what we do. Remember we are in the entertainment business. If you don’t have a strong brand, then seriously, get a copy of Rise of the Machines. 

I wrote that book because a solid brand is absolutely the most essential component of success beyond the actual product. My methods have launched unknowns from obscurity into record books. So invest in your business and get in the know about your brand.

Okay, what are your thoughts? Are you tired of that ditch-digger analogy too? Do you struggle seeing yourself as having something of VALUE? Is it impacting the way you are running—or not running—your business? Are you overwhelmed? Are there other areas you’d like me to explore and discuss? Do you have additional business advice you’d add for all our benefice?

I really DO love hearing from you!

To prove it and show my love, for the month of FEBRUARY, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. What do you win? The unvarnished truth from yours truly. I will pick a winner once a month and it will be a critique of the first 20 pages of your novel.

 

For those who need help building a platform and keeping it SIMPLE, pick up a copy of my latest social media/branding book Rise of the Machines—Human Authors in a Digital World on AMAZON, iBooks, or Nook