Maximizing Our Social Media Impact–Having the "Right" Friends
Yes this is really me with Sandra Brown (before the restraining order kicked in :P). And I look like a ghost who’s haunting her. Cell phone cameras. Ptth!
Over the past couple of weeks, we have been talking about the unique nature of marketing books and the equally unique challenges this can present to writers…who need to market yet still need time to write great books. I can always tell when there has been a major conference, namely because the Twitterverse comes alive with writers (usually the agented ones) in a total panic trying to barter a kidney for anyone who can find them a cloning machine. What has happened?
They likely attended a social media class, or worse…their publisher did.
The inherent problem in this is that much of the social media being taught (even at writers’ conferences) not only won’t sell books, but it is a formula for a writer to end up with a nervous breakdown. I have made it my life’s work to create a social media approach that is not only more effective than my competitors’ approaches, but my methods are designed to harnesses the creativity of an author and also leave time to write.
Gladwell’s book affirms much of what I have been teaching for years about social media.
I am not happy writing blogs or a book that simply tells you guys what to do. Here is a checklist and have fun. That approach is only minimally helpful. I want you guys to understand WHY you are or aren’t doing certain things. This way, if Twitter blows up and G+ devours Facebook, you won’t have to wait for me, your social media expert to tell you what to do next. You will be empowered to think for yourselves and adjust accordingly in ways that will keep your platform intact and expanding.
I want you guys powerful, not paralyzed.
Anyway, back to our marketing…
We all need to strive for what I call The Sticky Author Triumvirate. It doesn’t matter if our message reaches a hundred million people. If our message doesn’t translate into action, it is wasted time. Stickiness makes the difference and we need to be Sticky Authors, Sticky with Social Media, and Write Sticky Books. If we master one but not the other two, we will do well. If we master 2 out of 3? Even better. But the real key to success is mastery of all three.
This is one of the reasons it is so critical to write great books. Great books, by nature are sticky, but alone, they are not enough. Now that everyone can be published, relying on a great book alone is playing craps with our career. We have ALWAYS been in control of writing great books and we had a 93% failure rate to show for it (per BEA statistics). Now in the Digital Age, we finally can get sticky on ALL sides so there is NO getting rid of us. We are gonna be triple-sided duct-tape (yes, I invented a new duct tape dimension—we will be STICKY DEFINED).
Ah….but here is where the panic set in last week.
What???? *twitching eye* I need hobbies and friends outside of writers? How do I get one of those? Are they on eBay?
Yes, we need all the friends we can get, but don’t get lured in by sites promising to get you a bazillion followers/”friends.” Also, more is not actually, well, more. Just because someone has 22,000 people following them on Twitter doesn’t mean this person is effective. In fact, in my experience, this kind of person is generally less effective because the network is not comprised of the right kind of people.
Quality trumps quantity. Not all connections have the same weight. So the cool news today is that you don’t have to go make a bazillion friends. You just need a handful of the “right” friends. It’s the old adage, It’s not what you know, it’s WHO you know. That is truer now than ever in human history.
Who are the right kinds of friends? There are three kinds of people that can make the difference between life and death for our message (book, idea, fashion trend, product, etc.) especially in the Digital Age, and we will talk about them more in a moment.
One of the reasons that the traditional blast out an automated message on social media approach doesn’t work is that it separates the writer from the social media experience. To get connected to the right people, we need to be present so we can pay attention.
Say I am new to Twitter. My name is Suzy Newgirl and I have 10 followers and at least half of them are bots. The other five are members of my writing group and they are in the same situation. Our networks are almost insignificant.
For example, even though the very first fax machine cost $2000, it was pretty much worthless. Why? Who was the owner going to fax? There were no other fax machines. The machine only began to grow in value as more people bought fax machines capable of recieving, repackaging and then resending messages.
Same with a social media network. A person with 5 followers doesn’t yet have a lot of value to her network. How can Suzy Newgirl increase the value of her network? She needs to connect to one of three kinds of people (per Gladwell):
These three people have ALWAYS been responsible for word of mouth epidemics; we just didn’t have the unprecedented access to meeting them that we now have. The awesome part about social media is it is like a giant honey trap for these types of people. The Connector, the Maven, and the Salesman are generally intensely social people and they are drawn to social sites like a mosquito to a bug light.
If we pay attention on social media long enough, it is almost a guarantee we will meet these sorts of people. And, if we can fold them into our network, we significantly increase the odds our message will become an epidemic . Suzy Newgirl might only have ten people in her network, but if her Friend Number 11 is one of these three types of people? She just took her social power to an entirely new level.
Now I hope you are seeing where numbers lie when it comes to social media. There are publishers giving their writers a hard time because, Author Such and Such has 30,000 followers. Why don’t you? You need to get on Twitter and follow more people!
This is part of what is making writers lose their hair.
But the numbers alone are not enough. If we have thousands of Suzy Newgirls in our network, then that is akin to being able to fax 1000 other broken fax machines. They might be able to receive messages, but the message dies there.
This is part of the working smarter, not harder. We don’t need to make ten thousand friends to reach ten thousand people. I actually have the potential to reach 10,000 people with just four friends (psst…they hang out on #MyWANA a lot cuz they are social butterflies). So, today’s tip is that we need to actually spend time on social media. Not a lot of time, but meaningful time. Pay attention. Who is active? Who is social? These are the people that make the best friends to have in life and on-line.
If we disappear off Facebook for days and weeks or only tweet when we need something, we miss out on meeting these generous and wonderful people that can make the critical difference in our careers. We don’t need to take our career to the next level…we just need to meet the person who knows the person who gives us the opportunity.
A quick example. I am not particularly a fan of Facebook. I like it, but it isn’t fast enough for my ADD nature. Yet, I still post regularly on Facebook. Three times a day I scroll down the News Feed and look for at least TWO people I can congratulate, encourage, make smile, repost, SOMETHING. At the end of the day it isn’t a lot of time invested. BUT, an enthusiastic romance writer DeeDee Scott happens to be a Maven.
DeeDee not only is highly connected, she has this intense desire to serve and help..and she totally DIGS Facebook. I had reposted stuff for her and been social simply to serve and be kind. Thus, early in 2011, when a friend of hers asked for suggestions to speak on a panel at the Romantic Times Conference in Los Angeles, she immediately recommended me…even though we had only chit-chatted on FB.
That opportunity was a massive turning point in my career. I went to LA, ended up quoted in the LA Times, met a bunch of NY Times and LA Times best-selling authors, and my career literally leapt to a totally new level that, on my own, I would never have had access to….without the help of a Maven.
We will talk more about those in another blog. So, what do you take away from this? Be kind. Be social. Be vested. Part of the reason DeeDee recommended me was because I was one of the only social media experts who wasn’t a spammer. I’d actually talked to her and acted authentically (this is being Sticky). She remembered that, so when the opportunity presented itself, DeeDee knew just who to recommend…and I cannot thank her enough.
Any social media expert that sells you a bill of goods about how this or that program can tweet for you or post for you really isn’t doing you a favor. That is busy work that looks good on the surface. It’s activity with no productivity.
In the coming weeks, I am going to talk more about these three kinds of message-bearers—the Connector, the Maven and the Salesman. How can you find them? Befriend them? (And NOT in a spammy self-serving way). This is also one of the reasons it pays to be kind to everyone. Kindness is always the best policy.
Again, this is one of those things that’s simple…but not exactly easy. Yet, at the end of the day, this method will help you make the most out of your time on social media. Instead of being a hamster in a wheel tweeting into the abyss and “hoping” something sticks, you will be able to increase your odds that something will not only stick…but will set fire ;).
So what are some of the challenges you face when it comes to social media? Any tips, suggestions, advice. Hey, I love hearing from you guys and learning from you.
And to prove it and show my love, for the month of September, everyone who leaves a comment I will put your name in a hat. If you comment and link back to my blog on your blog, you get your name in the hat twice. If you leave a comment, and link back to my blog, and mention my book We Are Not Alone in your blog…you get your name in the hat THREE times. What do you win? The unvarnished truth from yours truly.
I will pick a winner every week for a critique of your first five pages. At the end of September I will pick a winner for the grand prize. A free critique from me on the first 15 pages of your novel. Good luck!
Note: GRAND PRIZE WILL BE PICKED THIS MONTH. I am keeping all the names for a final GRAND, GRAND PRIZE of 30 Pages (To be announced at the end of September) OR a blog diagnostic. I look at your blog and give feedback to improve it. For now, I will draw weekly for 5 page edit, monthly for 15 page edit.
In the meantime, I hope you pick up copies of my best-selling books We Are Not Alone–The Writer’s Guide to Social Media and Are You There, Blog? It’s Me, Writer . Both books are ON SALE for $4.99!!!! And both are recommended by the hottest agents and biggest authors in th biz. My methods teach you how to make building your author platform FUN. Build a platform and still have time left over to write more great books! I am here to change your approach, not your personality.
Mash Up of Awesomeness
Eleven Deadly Sins of On-Line Promotion for Writers –YES!!! *claps hands*
How a Perfectionist Learned to Bear her Warts by the wonderful Jody Hedlund. She is guest-posting for one of my all-time favorite people, Katie Ganshert. If you want great Christian Romance and can afford to lose a day glued to your couch turning pages, then buy Jody’s new book The Doctor’s Lady.
25 Things You Should Know About Queries, Synopses and Treatments by the genius Chuck Wendig. BUY ALL HIS BOOKS AND LISTEN TO HIM. He is not only insanely funny, but his advice is some of THE BEST in the industry.
What Can Writers Learn from Spam? by Jami Gold
Therese Walsh has an awesome post over on Writer Unboxed (subscribe to this blog if you haven’t already). Internal and External Inspirations
Has Rejection Turned You Into Someone You’re Not? by Jane Friedman (This is another critical blog to follow to keep your fingers on the pulse of our industry)
There are so MANY more wonderful blogs, but I have run out of time. I will make it up next week!